Courion and Diaphonics Partner to Deliver New Levels of Secure Access; Integrated Identity Management Solutions to Provide Self-Service Password Reset and Automated Voice Verification.FRAMINGHAM, Mass. -- Courion(R) Corporation, the provisioning specialist, and Diaphonics, a provider of IT security solutions based on biometric voice verification, today announced a reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. agreement to provide enterprises with a flexible voice-based password management solution. Under the new agreement, Courion will resell re·sell tr.v. re·sold , re·sell·ing, re·sells 1. To sell again. 2. To sell (a product or service) to the public or to an end user, especially as an authorized dealer. the Diaphonics voice biometric technology, providing customers with another access option for its PasswordCourier(R) self-service password reset Self-service password reset is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. and synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. solution. Diaphonics will also resell Courion's Enterprise Provisioning Suite(TM) through its direct sales force and channel. The two companies together deliver a robust solution that helps organizations enhance security, fight identity fraud, and improve customer service. Self-service password management can drastically reduce a number of IT costs, including those associated with password reset calls to the help desk, estimated by Gartner to range from $10 to $31 per call. By offering customers more than one way to verify the identities of employees, customers and partners, Courion and Diaphonics are eliminating the burdens associated with password management including user downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. and security vulnerabilities. As part of the partnership agreement, Courion will integrate Diaphonics' Spike Server , an integrated platform for voice biometric security, with Courion's PasswordCourier for expanded end user access options. Diaphonics will offer PasswordCourier to customers needing password reset and synchronization to a broad range of target systems and applications. The integrated offering provides users with the option of resetting their password through an automated voice verification system. Accessible from any telephone, Diaphonics' Spike Server acts as an interface to PasswordCourier's enterprise password management capabilities. Once the server authenticates the identity of the user, it works with PasswordCourier to manage the password reset and synchronization function. Security is increased through the combined use of content verification and voiceprint A sample of a person's voice to be used for voice recognition or security systems. authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC. (2) Verifying the identity of a user logging into a network. to verify the user's identity, and PasswordCourier's consistent audit trails. In addition, giving users the ability to change passwords by using their voice greatly increases the user adoption rate, further reducing help desk costs. "This partnership is in keeping with our mission to ensure that our Spike Server platform is the most complete solution for voice security," said Jeremy Bernard, vice president of marketing and business development, Diaphonics. "With Spike Server, our customers can reset passwords over any telephone, with the security and convenience of biometric voice verification. With the addition of PasswordCourier functionality, Spike Server will be able to interact with many more systems and applications, resulting in a more complete solution and even better return on investment for our customers." "Courion's expertise in password management and user provisioning The ability for customers to change voice and data services from their carriers online without having to place the order with a human representative. Web-based user provisioning lets you add and delete services and features from your browser. See automated provisioning. , combined with Diaphonics flexible, proven voice verification solutions will empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems organizations to reap the immediate benefits of security strategies that integrate identity management with their business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets ," said Kurt Johnson Kurt Johnson (born March 23, 1963) is a professional American drag racing driver. He was born in Virginia, Minnesota, and currently resides in Buford, Georgia. He competes in the NHRA’s POWERade Drag Racing series, driving a Chevrolet Cobalt in the highly competitive Pro Stock , vice president of corporate development, Courion. "When we developed PasswordCourier a decade ago, our vision was then -- and continues to be -- to offer customers secure options for accessing information and this partnership enables us to do just that." Courion and Diaphonics will both be exhibiting at HDI HDI Human Development Index (UNDP yardstick of human welfare) HDI Help Desk Institute HDI Humpty Dumpty Institute (New York, New York) HDI High Density Interconnect 2006 Annual Conference & Expo. Visit Courion at booth #524, and Diaphonics at booth #108. ABOUT DIAPHONICS Diaphonics is a provider of IT security solutions based on biometric voice verification. Diaphonics' Spike Server is the industry's most complete hardware and software platform for voice security. Today, businesses and government agencies rely on Spike Server to verify the identity of callers with voice verification, record conversations and create a searchable audit trail. Diaphonics is based in Halifax, Canada, with US sales headquarters in Boston, MA (www.diaphonics.com). ABOUT COURION Courion's technology innovation simplifies the complexities of provisioning to immediately impact its customers' business and provide lasting results. Unlike competitive technologies that concentrate on infrastructure-centric solutions at the expense of business operations, Courion takes a holistic approach holistic approach A term used in alternative health for a philosophical approach to health care, in which the entire Pt is evaluated and treated. See Alternative medicine, Holistic medicine. to provisioning by securely connecting people to critical enterprise resources. Working within an organization's existing IT environment to provide immediate pain point relief, Courion's identity management solutions securely automate routine, manual processes for user provisioning, password management, audit and regulatory compliance, and profile management. Courion and PasswordCourier are registered trademarks and Enterprise Provisioning Suite is a trademark of Courion Corporation. All other company and product names may be trademarks of their respective owners. |
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