Courion Announces Password Reset Modules for Windows 95/98 and SAP; Password Courier Delivers Secure, Self-Service Password Resets for Win95/98 and SAP.Business/Technology Editors NATICK, Mass.--(BUSINESS WIRE)--Feb. 22, 2000 Courion Corporation, a leading provider of self-service user management solutions, announced today the release of Password Courier Reset Modules for Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. 95, Windows 98 and SAP. End users and support staff can now securely reset and synchronize passwords within Win95/98 and SAP, in addition to Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. , NetWare, Unix, mainframes, Web servers, databases and other corporate application. Award winning Password Courier is a self-service application A software application that allows a user to obtain information or complete a business transaction on the computer that has traditionally required the help of a human representative. Voice response systems and Web sites are widely used for self-service applications. See kiosk. that enables customers and internal end users to automatically reset and even synchronize their own passwords without requiring intervention by support personnel. By securely automating the process for the most common request to support centers, Password Courier enables end users to help themselves after forgetting a password or getting locked out of an application. This automation ensures consistent security administration practices, including user authentication See authentication. , event logging, real time intrusion alerts, and enforcement of password policies - and significantly reduces the risks involved with granting various support staff with administrative rights and access to sensitive user profile information. All automated support activity is automatically tracked via trouble tickets within leading customer support packages, including Clarify, Peregrine, Remedy, Tivoli and Vantive. End users can access Password Courier via the Web, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , Windows logon, and directly from the Windows desktop. Moreover, rather than requiring the implementation of large-scale infrastructure, Courion's solutions leverage market-leading help desk, security, systems management, directory and other IT infrastructure already in place for timely and low-risk delivery of automated security administration processes. "Courion is committed to providing an complete password management solution for e-business", stated Chris Zannetos, Courion's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "These additional password Reset Modules expand Password Courier's ability to support heterogeneous environment Using hardware and system software from different vendors. Organizations often use computers, operating systems and databases from a variety of vendors. Contrast with homogeneous environment. , enabling organizations to more effectively increase security and improve service levels for customers and internal users." "Through our experience with many leading edge organizations, we believe Password Courier is a best in class solution for what companies need most - improved productivity and efficiency," said Mike Wethington, President and CEO of Synet Service Corporation, a leading systems management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects and integration provider. "With its support of Windows 95, 98 and SAP and numerous other applications, Password Courier provides a comprehensive password management solution, enabling consistent administration throughout corporate and e-business environments" About Courion Corporation Courion Corporation (http://www.courion.com) is the leading provider of secure, self-service user management solutions to secure and optimize e-business support processes. Courion's products have been adopted by Fortune 1000 firms, such as Boeing, Cummins Engine and Firstar Bank. Award-winning Password Courier provides end users with self-service password reset Self-service password reset is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. and management capabilities across a variety of applications and operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. . Similarly, Self-Service ProfileBuilder enables users to securely register and manage their personal profile information for use in HR, help desk, and various other application services. Courion is headquartered in Natick, Massachusetts. Courion, Courion Corporation, the Courion logo, Password Courier and Self-Service ProfileBuilder are trademarks of Courion Corporation. Other trademarks are the property of their respective owners. |
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