Countrywide Becomes Domania's Latest Client.Business/Technology Editors ATLANTA and BOSTON--(BUSINESS WIRE)--March 11, 2002 --Countrywide selects Domania's Portfolio Protect(TM) to help build stronger relationships with borrowers, reduce the cost of loan origination and increase customer loyalty-- Domania, Inc., a 12-year-old Boston-based financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. software and marketing firm, announced today that Countrywide Home Loans, Inc., a national leader in residential finance, has selected Domania's loan retention and customer relationship product, Portfolio Protect(TM). Portfolio Protect is the only technology product in the marketplace that uses behavioral models and statistical projections to anticipate loan runoff. Portfolio Protect will be integrated with Countrywide's Seller's Advantage program, a new service on Countrywide's Web site (www.countrywide.com) that enables consumers to access time- and money-saving tools and information related to the sale of their home and the purchase of a new one. Countrywide is adopting Domania's solution not only to expand the benefits of Seller's Advantage to consumers and current customers, but also to further strengthen its customer retention efforts. "We are always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. ways to increase the value we provide our customers and drive loyalty among them, which in turn increases our customer retention and allows for greater profitability," said Stephen Douglass
Born Stephen Fitch in Mount Vernon, Ohio, Douglass has had a distinguished theatrical career and has appeared occasionally on television. , executive vice president of Market Research at Countrywide. "Domania offers intelligent solutions, and their marketing expertise and technical savvy give us confidence that the program will increase our portfolio retention results." Portfolio Protect helps financial services companies retain existing customers as well as acquire new borrowers. By targeting the at-risk customers who are considering moving or refinancing, Portfolio Protect enables lenders to offer the most appropriate loan products through a fully outsourced rules based Using "if-this, do that" rules to perform actions. Rules-based products implies flexibility in the software, enabling tasks and data to be easily changed by replacing one or more rules. e-mail marketing Email marketing is a form of direct marketing which uses electronic mail as a means of communicating commercial or fundraising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. program. "The goal is to help lenders identify those customers in their portfolio who are likely to leave and then provide them with marketing services that help stem the runoff. At the same time, a lender's customers are provided with the proper information needed to help buy and sell homes faster, more intelligently and for the best price," said Steve Kropper, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Domania. "By integrating Portfolio Protect with the Seller's Advantage program, Countrywide will be able to build better relationships with current and potential borrowers." About Countrywide Founded in 1969, Countrywide Credit Industries, Inc. (NYSE NYSE See: New York Stock Exchange : CCR 1. CCR - condition code register. 2. CCR - (Database) concurrency control and recovery. ), is a member of the Standard & Poor's (S&P) 500 and Forbes 500. Its primary subsidiary, Countrywide Home Loans, Inc., was recently ranked number one in customer satisfaction among the largest national home mortgage lenders by J.D. Power and Associates(1), Countrywide, through its subsidiaries and affiliates, provides mortgage banking and diversified financial The diversified financial services segment includes a range of consumer and commercially-oriented companies offering a wide variety of products and services, including various lending products (such as home equity loans and credit cards), insurance, and securities and investment services in domestic and international markets. Consumer businesses include mortgages, insurance and other financial products. Business-to-business activities encompass capital markets, transaction processing and insurance. The company is headquartered in Calabasas, Calif., and has more than 17,000 employees with more than 500 offices nationwide. For more information about the company, visit Countrywide's Web site at www.countrywide.com. (1) J.D. Power and Associates 2002 Home Mortgage Study(SM). Study based on responses from 6,817 home mortgage customers. www.jdpower.com. About Domania, Inc. Domania, Inc. is a financial and marketing services software company that provides innovative customer acquisition and retention products to banks, mortgage lenders and Realtors(R). Domania has a client roster that includes Chase Manhattan Mortgage, Countrywide Home Loans, Homestore, IndyMac Bank, GreenPoint Mortgage and E-LOAN. The company also operates the consumer real estate Web site, www.domania.com, rated among the top financial Web sites by Money Magazine. Domania's Home Price Check provides historical home price data through such prestigious partners as America Online (AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services. ), Dow Jones, Realtor.com, CBS (Cell Broadcast Service) See cell broadcast. MarketWatch, MonsterMoving and The Motley Fool. Based in Boston, Domania was founded in 1989 as INPHO INPhO Information Network on Post-Harvest Operations INPHO Information Network for Public Health Officials InPHO International Photographic Historical Organization , Inc. For more information about Domania, Inc. visit the company's Web site at www.domaniainc.com or contact Ben Joslin at (617) 779-2123 or bjoslin@domania.com. |
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