Counterpane Introduces ``COUNTERPANE PROTECTED'' Service to Augment Its Popular Managed Security Monitoring.

Business Editors/High-Tech Writers

CUPERTINO, Calif.--(BUSINESS WIRE)--Oct. 24, 2001

New Level of Service Will Assist Customers in Proactively Addressing

the Evolving Information Security Threat Environment

Counterpane Internet Security, Inc., developer and leading provider of Managed Security Monitoring (MSM), today announced a new level of service called COUNTERPANE PROTECTED, giving customers the ability to proactively address the constantly emerging threats to their information security environments.

This new service leverages the world's leading security experts to provide comprehensive prevention, detection and response at an affordable price. The service includes a technical vulnerability assessment and security process review with a focus on the SANS Top 20 vulnerabilities.

Counterpane's VPN, Firewall, Cryptography, and Intrusion Detection experts share their best practices recommendations for hardening the customer environment to reduce attacks. Through Counterpane's 24/7 Managed Security Monitoring and proactive network intelligence alerts, COUNTERPANE PROTECTED enables customers to maintain a high level of security in the face of constantly changing threats. Counterpane consultants are there to ensure rapid response and recovery when new attacks occur.

"What makes this new service unique is the implementation assistance we offer," said John Bruce, Executive Vice President, Counterpane Internet Security, Inc. "Most consultants tell you what to do -- often at too high a level -- but generally no resources are allocated to take the implementation actions required. We provide experienced security engineers to work with the customer on an action plan to fix top priority exposures and then conduct periodic reviews with the customer to insure they are staying on top of the key security threats."

The COUNTERPANE PROTECTED service leverages Counterpane's network intelligence resources and in-depth security expertise to assist customers in maximizing the value of Managed Security Monitoring. The service adds a preventative component to Counterpane's detection and response service. The service offering includes an Enterprise Incident Readiness Assessment that identifies security vulnerabilities with a focus on the System Administration and Network Security (SANS) Institute's Top 20 and reviews security processes to improve incident preparedness. Counterpane will provide specific recommendations for addressing vulnerabilities and tightening security processes to ensure that customers are prepared for dealing effectively and quickly with the next internal security incident or Internet attack. As part of the COUNTERPANE PROTECTED service, Counterpane will produce a prioritized plan to implement the security improvement program with the customer. Each quarter, a Counterpane Network Security Engineer will review and revise the customer's top priority actions and implement improvements with the customer. With Counterpane's MSM monitoring service as its centerpiece, COUNTERPANE PROTECTED provides an economical and world-class program addressing the full spectrum of prevention, detection and response.

What's new about this Service

-- Makes available best practices advice from Counterpane's team of renowned
security experts

-- Vulnerability focus on SANS Top 20

-- Draws on Counterpane's network intelligence to prepare customized threat
briefings and alerts

-- Goes beyond "recommendations" to include implementation support

-- Quarterly updates on progress made, changes in threat environment, and
priorities for the next quarter

-- COUNTERPANE PROTECTED certification for customers achieving "Acceptable
Risk" ratings in all measures

-- Immediate assistance in rapid response to any attack, including tracking the
perpetrator, preserving evidence and recovering service

"Counterpane's new COUNTERPANE PROTECTED service provides a continuing and vigilant combination of prevention, detection and response to cost-effectively augment your own security team," noted Bruce Schneier, founder and CTO of Counterpane. "Your staff will have more time to design security into new initiatives and focus on business imperatives while Counterpane takes care of the most important tactical and real-time safeguards."

Benefits of Services:

-- Augments vigilant monitoring and response with tailored

consulting assistance

-- Full spectrum of prevention, detection and response

-- Improves security by applying best practices to eliminate

known problems where possible in the business context

-- Incident readiness reduces costs of dealing with security

breaches

-- Continuously updated for changes in threat environment, new

SANS vulnerabilities, new threats that exploit these and other

vulnerabilities

-- Provides customers with a means of measuring overall security

progress

-- Frees customer staff from routine maintenance that they may

never get to anyway

-- Provides on-site support for response to serious alerts and

breaches.

-- Once customer has reached "acceptable risk level" status on

all measures, a COUNTERPANE PROTECTED certificate will be

issued

Pricing and availability:

COUNTERPANE PROTECTED service including MSM:

$274K for the first year, $215K for additional years (50 devices monitored)

The new service is now available.

About Counterpane

Counterpane Internet Security, Inc. is the developer and leading provider of Managed Security Monitoring. Established in 1999 by entrepreneurial expert Tom Rowley and security technologist and author Bruce Schneier, Counterpane addresses the critical need for increased levels of security services. Centered on a network of sophisticated Secure Operations Centers, staffed by expert security analysts, the Company provides 24x7 monitoring, as well as penetration detection and response. Counterpane's Managed Security Monitoring services enable e-business to be conducted safely. The company is funded by Accel Partners, Amerindo Investment Advisors, Inc., Bessemer Venture Partners, Dell, Deutsche Bank, Goldman Sachs, and Morgan Stanley Dean Witter Equity Fund. Headquarters are located at 19050 Pruneridge Avenue, Cupertino, California, USA. Phone: [phone], Fax: [phone], Website: www.counterpane.com.

Counterpane is a trademark of Counterpane Internet Security, Inc. All third-party trademarks are the property of their respective owners.