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Browse Costonis, Michael A.

1-4 out of 4 article(s)
Title Type Date Words
Getting to know you: analytics help carriers align customers, products and channels to achieve growth. Oct 1, 2009 527
Getting direct about direct: harnessing Web 2.0 creates a path to greater profitability. May 1, 2009 513
Making the grade: insurers lag other industries when it comes to customer service. Nov 1, 2008 534
Achieving high performance in claims: insurers need to embrace technology as a way to reinvent their claims operations to support growth in a number of areas. Dec 1, 2005 723

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