CosmoCom Ranked Fastest Growing Technology Company on Long Island for Second Straight Year in Deloitte Technology Fast 50 Program.Business Editors/High-Tech Writers MELVILLE, N.Y.--(BUSINESS WIRE)--Oct. 20, 2003 CosmoCom Attributes Its 2,948% Revenue Growth to on-Demand Software Model CosmoCom, the leading provider of IP-based contact center solutions, today announced that it ranked number one in the prestigious 2003 Deloitte Technology Fast 50 Program, a ranking of the 50 fastest growing technology companies on Long Island. Deloitte, one of the nation's leading professional services firms, based the rankings on percentage revenue growth over five years, from 1998 to 2002. CosmoCom grew 2,948 percent during this period. CosmoCom also ranked first in Deloitte's 2002 Fast 50 Program. CosmoCom's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Ari Sonesh, credits CosmoCom's success over this period to its focus on Contact Center On-Demand software, an innovative approach that enables network service providers to offer contact center services on a network-hosted basis. "The on-demand software delivery model is sweeping the technology industry," said Sonesh. "As the leading supplier of contact center on-demand infrastructure to network service providers, and as the only specialist in this space, we are very well positioned to take advantage of the explosive growth in this area," he continued. "With its top ranking for two years in a row in the Deloitte Technology Fast 50 Program, CosmoCom's leaders continue to prove that they have the vision and the fortitude to excel in the highly competitive technology industry," said Adam Weisman, Long Island office managing partner of Deloitte, and Chairperson of the 2003 Long Island Fast 50. "We congratulate CosmoCom on maintaining its position as the fastest growing technology company on Long Island." The Long Island Fast 50 combined to account for $9 billion in revenues for 2002, up from a combined $6.1 billion in 1998. This represents a five-year average growth rate of 47 percent. About CosmoCom CosmoCom is the leading provider of all-IP, universal access customer interaction management (CIM (1) (Computer-Integrated Manufacturing) Integrating office/accounting functions with automated factory systems. Point of sale, billing, machine tool scheduling and supply ordering are part of CIM. ) platforms. CosmoCall Universe(TM) supports multi-channel contacts including telephone, web chat, web voice, web video, web collaboration, e-mail and voicemail in one high capacity, high availability, multi-tenant platform. CosmoCall Universe is a complete, unified contact center suite that includes ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. , IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. , predictive dialing, multimedia recording and a complement of powerful management applications. Network Service Providers use CosmoCall Universe to offer hosted Contact Center On-Demand(TM) and related solutions to their end user customers. Teleservices Outsourcers base their inbound/outbound operations on CosmoCom technology. CosmoCom also provides best-of-breed CIM components, including IP ACD and IP IVR for systems integrators, resellers and OEMs to build pre-integrated customer interaction and relationship management (CIRM CIRM Certified in Integrated Resource Management CIRM California Institute for Regenerative Medicine CIRM Comité International Radio-Maritime (International Radio-Medical Center) CIRM Corporate Infrastructure Resource Management ) systems. CosmoCom's NSP (1) (Network Service Provider) An organization that provides a high-speed Internet backbone to ISPs and other service providers. Sprint, MCI and UUNET are examples of NSPs. See Internet backbones. and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and customers include BT, Cable & Wireless, Deutsche Telekom, ePLDT, France Telecom, KT, NTT NTT Nippon Telegraph and Telephone Corporation NTT New Technology Telescope NTT National Technology Transfer, Inc NTT Name That Tune (TV game show) NTT National Tree Trust NTT Number Theoretic Transform , Rockwell FirstPoint Contact, Sakon and TeliaSonera. Headquartered in Melville, New York Melville is a hamlet and census-designated place in the town of Huntington in Suffolk County on Long Island, New York, in the United States. As of the 2000 census, 14,533 people resided there. , CosmoCom has received an array of industry awards. For more information, please visit www.cosmocom.com. About Deloitte Deloitte, one of the nation's leading professional services firms, provides audit, tax, financial advisory services and consulting through nearly 30,000 people in more than 80 U.S. cities. The firm is dedicated to helping its clients and its people excel. Known as an employer of choice for innovative human resources programs, Deloitte has been recognized as one of the "100 Best Companies to Work for in America" by Fortune magazine for six consecutive years. "Deloitte" refers to Deloitte & Touche LLP and affiliated entities. Deloitte is the U..S member firm of Deloitte Touche Tohmatsu Deloitte & Touche (also referred to as Deloitte Touche Tohmatsu, and branded as Deloitte.) is the second largest professional services firm in the world, and one of the Big Four auditors, along with PricewaterhouseCoopers, Ernst & Young and KPMG. . Deloitte Touche Tohmatsu is a Swiss Verein (association), and, as such, neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other's acts or omissions. Each of the member firms is a separate and independent legal entity operating under the name "Deloitte," "Deloitte & Touche," "Deloitte Touche Tohmatsu" or other related names. The services described herein are provided by the U.S. member firm and not by the Deloitte Touche Tohmatsu Verein. For more information, please visit www.deloitte.com/us. |
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