CosmoCom Gets Top Marks for Consolidation 2.0 Technology from Leading Industry Magazines.CosmoCall Universe Named 2007 Product of the Year by Internet Telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. and Customer Inter@ction Solutions MELVILLE, N.Y. -- Consolidation 2.0, the latest and most effective call center consolidation strategy, enables organizations to consolidate the many, diverse contact center needs and activities of the enterprise on a single virtual platform that supports the global distribution of contact center agents. In recognition of its leadership delivering Consolidation 2.0 technology, CosmoCom, has been awarded 2007 Product of the Year recognition for its CosmoCall Universe contact center platform from both Customer Inter@ction Solutions magazine and Internet Telephony magazine. "CosmoCom is enabling organizations of all sizes to eliminate restrictions on the physical location of their contact center resources and personnel while sharing the same technology platform for many different call center applications - across all sites and users," said CosmoCom CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and Chairman Ari Sonesh. "We appreciate these prestigious awards recognizing our leadership in this area." The Product of the Year Award winners for 2007 will be featured in the February 2008 issue of Internet Telephony (www.itmag.com) and the January 2008 issue of Customer Inter@ction Solutions (www.cismag.com), published by Technology Marketing Corporation (TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center ). About CosmoCom CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom Deutsche Telekom AG (ISIN: DE0005557508, FWB: DTE, NYSE: DT, LSE: DEU, TYO: 9496 ) (abbreviated DTAG) is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Germany and in the EU. , France Telecom, Telefonica, NTT NTT Nippon Telegraph and Telephone Corporation NTT New Technology Telescope NTT National Technology Transfer, Inc NTT Name That Tune (TV game show) NTT National Tree Trust NTT Number Theoretic Transform , VSNL VSNL Videsh Sanchar Nigam Limited (India) , PLDT PLDT Philippine Long Distance Telephone Company , Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit www.cosmocom.com. |
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