CosmoCom Appoints New Head of Asia Pacific Region.Call Center Industry Veteran Andie Rees Named Regional Vice President MELVILLE, N.Y. -- CosmoCom, the global leader in Unified Customer Communications, today announced that Andie Rees has joined the company as Regional Vice President for Asia Pacific and Japan. Rees will lead CosmoCom's operations in the entire North and South Pacific region, including Japan, China, Korea, Southeast Asia Southeast Asia, region of Asia (1990 est. pop. 442,500,000), c.1,740,000 sq mi (4,506,600 sq km), bounded roughly by the Indian subcontinent on the west, China on the north, and the Pacific Ocean on the east. , South Asia, Singapore, Malaysia, Indonesia, Philippines, Australia, New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. , and other major growth markets. He brings more than 20 years of software, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. and telecom industry experience to the role. "CosmoCom is pleased to be adding Andie's strength to our growing Asia Pacific presence," said Ari Sonesh, CosmoCom's Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "His proven leadership skills and his exceptional regional knowledge and experience will help us to leverage our achievements in the area to date. We also welcome his insights as a member of our senior team." Rees has served in senior sales management positions with leading contact center industry companies such as Aspect Software and Onyx Software, and in a variety of technology management positions in the telecommunications and electronics industries. At Onyx, Rees contributed in positions of increasing responsibility, from VP Asia to SVP SVP S'il Vous Plaît (French: Please) SVP Senior Vice President SVP Schweizerische Volkspartei (Swiss People~s Party) SVP Society of Vertebrate Paleontology SVP Social Venture Partners SVP St Vincent de Paul International. During more than a dozen years at Aspect Software, he helped drive growth as VP Japan and Asia, Managing Director for Asia Pacific, Director of Sales and Business Development, and UK Sales Director. Rees also spent several years leading major account sales for Mitel. Rees has lived and worked in a number of countries in Europe and Asia Pacific, including the UK, Japan, and Singapore. An avid and accomplished rock and mountain climber, Rees has scaled some of the world's tallest peaks. Rees will be based in CosmoCom's Asia Pacific headquarters in Singapore. About CosmoCom CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD CCOD Contact Center On-Demand CCOD Current Contents on Diskette CCOD Call Center Operations Department CCOD Cape Cods Other Dog (Cape Cod, MA clothing company) ) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT NTT Nippon Telegraph and Telephone Corporation NTT New Technology Telescope NTT National Technology Transfer, Inc NTT Name That Tune (TV game show) NTT National Tree Trust NTT Number Theoretic Transform , VSNL VSNL Videsh Sanchar Nigam Limited (India) , PLDT PLDT Philippine Long Distance Telephone Company , Verizon Business, and many others, as well as Fortune-class enterprises throughout the world. For more information, please visit www.cosmocom.com. |
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