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Corrective measures.


Club Car announced that 92 percent of Precedent golf cars in the U.S. that were identified as having a potential problem in their pedal pedal /ped·al/ (ped´'l) pertaining to the foot or feet.

ped·al
adj.
Of or relating to a foot or footlike part.
 return spring assembly have been repaired and are back in full operation. The remaining vehicles, which are mostly privately owned, are being addressed as quickly as Club Car officials can coordinate the repair process with owners.

More than 70,000 Precedent vehicles sold between October 2003 and June 2005 have been examined and repaired at U.S. customer locations by teams of Club Car engineers and technicians from authorized au·thor·ize  
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.

2. To give permission for; sanction:
 dealers and distributors, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Justin Brehm, director of product safety.

"I'm extremely proud of the proactive way in which this program was conducted and the straightforward manner in which we communicated and dealt with customers," said Phil Tralies, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of the Augusta-based manufacturer. "Based on the feedback we've heard from customers, they also appreciated the quick response."

After learning of the issue in July, Club Car informed the Consumer Product Safety Commission and cooperated with the CPSC CPSC Consumer Product Safety Commission (US)
CPSC Computer Science (course)
CPSC Canadian Plastics Sector Council (Ottawa, ON, Canada)
CPSC Chemical Processing Safety Committee
 in issuing a "recall alert." Club Car set up a project team to define the problem and identify corrective actions A corrective action is a change implemented to address a weakness identified in a management system. Normally corrective actions are instigated in response to a customer complaint, abnormal levels if internal nonconformity, nonconformities identified during an internal audit or  regarding ongoing production and customer needs.

"Safety, quality, and reliability are paramount in any product we manufacture," Tralies said. "We believe our actions demonstrated the importance we place in those values and in our relationship with customers."

The recall alert was issued after Club Car received two reports of golf cars having difficulty braking due to their accelerator pedals sticking. Minor injuries were reported in one instance. The company has received no other such reports.
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Title Annotation:problem with pedal return
Publication:Club Management
Article Type:Brief Article
Geographic Code:1USA
Date:Dec 1, 2005
Words:269
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