Corporate Software Forms an Alliance with Connected to Deliver eSupport Products and Services; Corporate Software to Introduce Connected to its Fortune 500 Customer Base.Business/Technology Editors NATICK Natick (nā`tĭk), town (1990 pop. 30,510), Middlesex co., E Mass., a residential and industrial suburb of Boston, on Lake Cochituate; founded as a Native American village by John Eliot 1651, settled by colonial Americans 1718, inc. 1781. , Mass.--(BUSINESS WIRE)--Feb. 26, 2001 Connected, a leading provider of eSupport (Electronic SUPPORT) A Web site that provides technical support for a product. It is the source of drivers and updates as well as a knowledge base of problem solving tips and frequently asked questions (FAQs). solutions, and Corporate Software, a leading provider of Software Asset Management (SAM) services and related technologies, today announced that the two companies have entered into a strategic alliance to provide Fortune 500 businesses with best of breed PC Management software and services. Under terms of this partnership, Corporate Software will introduce the Connected TLM TLM Telemetry TLM Transaction Level Modeling TLM Tout Le Monde (French) TLM The Leprosy Mission (Northern Ireland) TLM Transmission Line Matrix TLM The Little Mermaid (fairy tale) solution to Corporate Software's customer base, further extending Connected's reach into Fortune 500 accounts. Corporate Software has also implemented Connected TLM within its own organization to ensure the protection of its most critical data. Connected's elite iPartner Program forms strategic alliances to deliver the TLM software, a complete eSupport solution, as well as services, professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. and training to the distributed enterprise. TLM automatically solves PC problems and reduces the total cost of maintaining and supporting PCs. By automating the application healing Healing See also Medicine. Achilles’ spear had power to heal whatever wound it made. [Gk. Lit.: Iliad] Agamede Augeas’ daughter; noted for skill in using herbs for healing. [Gk. Myth. , virus repair, PC Migration, asset discovery, disaster recovery and backup, TLM reduces Help Desk calls by about 40 percent and shortens the remaining calls. Giving users the power to restore their PCs to a previously working state when technology issues arise, Connected saves time and money by increasing worker productivity and reducing computer downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. , leaving IT and Help Desk staffs able to focus on delivering other critical user services. "With Corporate Software's entry into the Connected iPartner Program, we now can provide an unmatched level of data protection and disaster recovery to our enterprise customers," said Corporate Software's Chief Technology Officer Chris Day Chris Day (born Walthamstow, London July 28, 1975) is a goalkeeper currently playing for Millwall. Day started his career at Tottenham Hotspur as a trainee, but made only one league appearance for them before transferring to First Division Crystal Palace for £22,500 shortly . "This alliance is the perfect marriage of both company's core competencies A core competency is something that a firm can do well and that meets the following three conditions specified by Hamel and Prahalad (1990):
"Forming strategic alliances with partners like Corporate Software will further Connected's goal of enabling every PC to calculably benefit from our patented TLM technology for protecting a company's most important assets - its data," said Bob Brennan, president and chief executive officer of Connected. "Corporate Software has unequalled global expertise in Software Asset Management and they understand every phase of the software life cycle, just as Connected understands every phase of the PC life cycle. Coupled with Corporate Software's impressive reach into the enterprise marketplace, this is sure to be a win-win partnership." About Connected Connected provides eSupport solutions for PCs, including application healing, migration, disaster recovery and backup. Connected's solutions are designed to reduce the total cost and burden associated with supporting PCs because its advanced technology is designed to enable quick and easy replication In database management, the ability to keep distributed databases synchronized by routinely copying the entire database or subsets of the database to other servers in the network. There are various replication methods. of a working system. Connected's solutions have garnered numerous industry awards including: PC Magazine's "Editor's Choice" and "Best of 1999;" InfoWorld's "Hot Product," "Best of Test Center," and "Hot Companies;" CNET's "Buy It;" PC Computing's "4 Star Award;" and Upside's "Hot 100." Connected is based in Natick, Massachusetts Natick (Pronunciation IPA: /ˈneɪtɪk/) is a town in Middlesex County, Massachusetts, United States. Natick is located near the center of the MetroWest region of Massachusetts, with a population of 32,170 at the . For more information, visit www.connected.com or call 1-800-353-3078. About Corporate Software Founded in 1983, Corporate Software, Inc. is the world's leading provider of Software Asset Management (SAM) and related technologies. Corporate Software helps companies maximize the return on their software investments by redefining the way they acquire, implement and manage software. The company enables SAM through a variety of leading edge proprietary solutions, e-business initiatives (eSAM) and strategic partnerships. Corporate Software delivers comprehensive services to 5,000 customers, including 50% of the Fortune 500. Through Corporate Software's unique Global Reach -- Local Access strategy and offices in 14 countries, the company provides high quality, consistent SAM services to customers in 128 countries worldwide. Based in Norwood, Massachusetts Norwood is a town and census-designated place in Norfolk County, Massachusetts, USA. As of the 2000 census, the population was 28,587. The community was named after Norwood, England. , Corporate Software is the largest holding of REBAR, a leading technology operating company operating company A business that engages in transactions with outsiders. that delivers high quality, innovative technology solutions to corporate customers by creating, investing in and growing successful companies. Corporate Software has 750 employees and annual revenues of approximately $1 billion. For more information, visit the Corporate Software Web site www.corpsoft.com. All names and trademarks are the property of their respective holders. |
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