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Corporate Profile for Visagent Corporation Dated, Nov. 30, 2001.


Business Editors

--(BUSINESS WIRE)

The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.


Published Date:   Nov. 30, 2001

Company Name:     Visagent Corporation

Address:          2107 Hendricks Avenue
                  Jacksonville, FL 32207

Main Telephone
 Number:          904/224-4100

Internet Home
 Page Address
  (URL)           http://www.Visagent.com

Chief Executive
 Officer:         Mark Rubin

Chief Financial
 Officer:         Claudia Villarreal

Investor Relations
 Contact:         Jeffrey Nykerk
 Business number: 904/224-4100 x21
 E-mail address:  jnykerk@Visagent.com

Public Relations
 Contact:         Jeffrey Nykerk
 Business number: 904/224-4100 x21
 E-mail address:  jnykerk@Visagent.com

Industry:         B2B e-Procurement Exchange

Trading Symbol/
 Exchange:        n/a

Market Makers:    n/a


Company description: Visagent brings vision, intelligence and collaboration to industries that require real world solutions to compete in the digital economy.

Vision

Visagent builds powerful industry operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap.  (I-OPS) that transform inefficient legacy procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases.  and distribution processes into independent, full service, real world solutions--systems that harness exchange technology and the support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  necessary to transform business opportunity into transaction reality.

Intelligence

By combining deep industry knowledge and the power of strategic alliances, Visagent creates powerful I-OPS that streamline the end-to-end procurement process. The result increases visibility while decreasing costs for products, inventory, transactions and network administration.

Agent

Visagent acts as a handling and clearing agent for the buyer and seller, providing users with the necessary confidence to conduct business under a blanket of security, trust and anonymity.

Collaboration

Visagent I-OPS were first introduced to the food industry, delivering visibility to a community of users who share a common need to trade consumer packaged goods Noun 1. packaged goods - groceries that are packaged for sale
foodstuff, grocery - (usually plural) consumer goods sold by a grocer

plural, plural form - the form of a word that is used to denote more than one
. Visagent I-OPS ensure the best possible transaction experience by leveraging alliances with best-in-class providers of logistics, financial and technology services.

Visagent Industry Operating Systems (I-OPS) are much more than Internet Exchanges See IXP and NAP.  where buyers and sellers struggle to get past typical transaction hurdles. Visagent I-OPS promote organization and efficiencies through the use of an independent rules-based technology platform that brings a Community of Users together and then optimizes performance by providing the Logistics, Financial, Dispute Resolution and Technology Support services necessary for completion of the end-to-end transaction.

Community of Users

The Visagent Industry Operating System operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
 (I-OPS) aggregates participants in a secure, neutral marketplace that ensures honesty Honesty
See also Righteousness, Virtuousness.

Alethia

ancient Greek personification of truth. [Gk. Myth.: Zimmerman, 18]

Better Business Bureau

nationwide system of organizations investigating dishonest business practices. [Am.
 and integrity for buyers and sellers. The registration process includes a thorough review of an applicant's credentials CREDENTIALS, international law. The instruments which authorize and establish a public minister in his character with the state or prince to whom they are addressed. If the state or prince receive the minister, he can be received only in the quality attributed to him in his credentials.  before admission to a Visagent Exchange is approved.

Visagent I-OPS promote high service levels by tracking the performance of all buyers and sellers through the use of an exclusive ratings process.

Many Visagent I-OPS function with user anonymity, ensuring the protection of buyer and seller identities and the elimination of preferential pref·er·en·tial  
adj.
1. Of, relating to, or giving advantage or preference: preferential treatment.

2.
 or discriminatory dis·crim·i·na·to·ry  
adj.
1. Marked by or showing prejudice; biased.

2. Making distinctions.



dis·crim
 practices typically found in a manual procurement process.

Logistics Services

Visagent recognizes that fragmentation (1) Storing data in non-contiguous areas on disk. As files are updated, new data are stored in available free space, which may not be contiguous. Fragmented files cause extra head movement, slowing disk accesses. A defragger program is used to rewrite and reorder all the files.  in the transportation industry has long been a barrier to cost effective operations. Companies demand solutions that provide the best available service with the lowest possible cost.

Visagent I-OPS integrate alliances with best-in-class logistics providers to streamline movement through the entire supply chain. Deep integration with these providers allows for:
-- Real-time calculation of freight and transportation fees

-- Competitive pricing

-- Guaranteed capacity

-- Reduced friction in pick-up and delivery

-- Online visibility of freight statuses

-- Nationwide access to warehouse facilities

-- Highest service levels in the industry


Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.


Visagent I-OPS escrow escrow

Instrument, such as a deed, money, or property, that constitutes evidence of obligations between two or more parties and is held by a third party. It is delivered by the third party only upon fulfillment of some condition.
 and banking processes verify the credit of buyers or receipt of funds and facilitate the electronic delivery of payment to sellers. Proprietary technology and strong strategic relationships with the largest financial institutions in America enable online settlement to be completed more efficiently than conventional means.

Services available through Visagent's banking relationships include:

-- On-line transaction payment visibility

-- Escrow services

-- Real time electronic transfer of funds

-- Electronic title transfer

-- Document authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC.

(2) Verifying the identity of a user logging into a network.


-- Credit facility

Dispute Resolution

The measure of a successful solution is directly reflected by the way that it addresses exceptions to the typical transaction. Vision into the business process identifies potential disputes before they evolve into major disruptions. Friction points are reduced in a rules-based environment.

Real world transactions result in consequences that can not always be anticipated. In the unlikely event that a dispute arises, Visagent ensures transaction integrity through its exclusive dispute resolution process.

Visagent I-OPS provide industry leading solutions that efficiently address the claims process. Unlike a basic Exchange, Visagent takes an active role in the resolving disputes. It facilitates and promotes resolution before disputes escalate es·ca·late  
v. es·ca·lat·ed, es·ca·lat·ing, es·ca·lates

v.tr.
To increase, enlarge, or intensify: escalated the hostilities in the Persian Gulf.

v.intr.
 into more formal, adversarial ad·ver·sar·i·al  
adj.
Relating to or characteristic of an adversary; involving antagonistic elements: "the chasm between management and labor in this country, an often needlessly adversarial . . .
 and expensive proceedings.

Information Technology Support

Visagent delivers powerful information technology that leads the industry into new directions. Best-in-class alliance partners bring vision and intelligence to the procurement and distribution industry.

Visagent I-OPS are customizable and designed to seamlessly integrate with legacy supply chain systems, providing cost-saving opportunities and efficiencies.

Visagent Analytics provide highly targeted and confidential information Noun 1. confidential information - an indication of potential opportunity; "he got a tip on the stock market"; "a good lead for a job"
steer, tip, wind, hint, lead
 which becomes an indispensable tool in a User's decision-making process.

Visagent Push Technology provides real-time wireless information to keep users in the game even when away from the desktop.

User Support Services

High service levels are the cornerstone cornerstone

Ceremonial building block, dated or otherwise inscribed, usually placed in an outer wall of a building to commemorate its dedication. Often the stone is hollowed out to contain newspapers, photographs, or other documents reflecting current customs, with a view to
 of any successful business organization. Deep industry knowledge empowers Exchange Users with information and answers to real world questions.

Visagent employs highly trained, industry focused professionals to support users in the end-to-end transaction process.

Visagent I-OPS provide its User Support staff with the visibility necessary to perform at the industry's highest service levels. Great care is placed on providing time sensitive and accurate support services at each stage of the transaction.

Visagent platforms are made to be used with little or no training. However, best use can be achieved with advanced training and education. Visagent participates in on- and off-site user forums and educational sessions to enhance the I-OPS experience.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 30, 2001
Words:945
Previous Article:Corporate Profile for Skylight Corporation, dated November 30, 2001.
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