Corporate Profile for TeleDirect International Inc., dated May 19, 2000.Business Editors --(BUSINESS WIRE) The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services. -0-
Published Date: May 19, 2000
Company Name: TeleDirect International Inc.
Address: 17255 North 82nd Street
Scottsdale, AZ 85255
Main Telephone
Number: 888/430-6440
Internet Home
Page Address
(URL) www.tdirect.com
Chief Executive
Officer: Kathleen Kelly
Chief Financial
Officer: Wayne Wisehart
Investor Relations
Contact: Wayne Wisehart
Business number: 480/585-6464 ext. 3310
E-mail address: wwisehart@tdirect.com
Public Relations
Contact: Diane Nowak
Business number: 480/585-6464 ext. 3350
E-mail address: dnowak@tdirect.com
Industry: Telecommunications Software
Company description: TeleDirect International Inc. is a software applications and services company that specializes in collaborative col·lab·o·rate intr.v. col·lab·o·rat·ed, col·lab·o·rat·ing, col·lab·o·rates 1. To work together, especially in a joint intellectual effort. 2. commerce and multimedia solutions to help companies improve customer relationships and increase revenues. This includes interaction with an enterprise's electronic business transactions (e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. ) and customer service interactions. TeleDirect is established as a technology leader with a strong heritage in predictive dialing, and continues to grow with solutions that enable companies to transform call centers into profit centers by providing marketing automation and computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration products and services that work in both Internet-enabled and traditional call center environments. As Teleservice centers begin to evolve Evolve may refer to several terms:
TeleDirect International Inc. also provides customized software See custom software. development to accommodate each client enterprise's individualized in·di·vid·u·al·ize tr.v. in·di·vid·u·al·ized, in·di·vid·u·al·iz·ing, in·di·vid·u·al·iz·es 1. To give individuality to. 2. To consider or treat individually; particularize. 3. needs. The company's development experience includes working with many popular call center, customer relationship management, mainframes and sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. products. TeleDirect's software development services are designed to help clients quickly enjoy the benefits of an improved customer management interface. For more information, please visit the company's World Wide Web site at www.tdirect.com. |
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