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Corporate Profile for SAI, dated Feb. 14, 2003.


Business Editors

--(BUSINESS WIRE)

The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.

Published Date:   Feb. 14, 2003

Company Name:     SAI

Address:          5005 Windplay Drive
                  El Dorado Hills, CA  95762

Main Telephone
 Number:          800-775-0025

Internet Home
 Page Address
  (URL)           www.sierragold.com

Chief Executive
 Officer:         David L. Schmidt

Chief Financial
 Officer:         Darlene Horton

Public Relations
 Contact:         Chad Randolph
 Business number: 800-775-0025
 E-mail address:  crandolph@sierragold.com

Industry: Telecommunications, telemanagement, call accounting,
software, hardware, network


Company Description: SAI develops, manufactures, and markets the award-winning Sierra Gold(TM) line of web-centric virtual telemanagement software products, services and solutions for Fortune 1000 companies. Headquartered in El Dorado Hills, California El Dorado Hills is a census-designated place which encompasses 17.9 square miles of land along the western boundary of El Dorado County, California. The population is estimated at 35,276 as of January 2006[1] making it the largest community in El Dorado County. , SAI services over 1,000 locations worldwide across a broad base of industries, and supports all major manufacturers of wired and IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  voice communications products.

Founded in 1978, SAI was the first company to develop telemanagement software in the UNIX UNIX

Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics).
 environment, has been a leader in adopting modern programming techniques, and is still the leader in integrating current technology into its products and services.

In 1995, SAI's Sierra Gold(TM) Virtual Telemanagement System (VTS See VOB and virtual tape system.

VTS - A suite of test programs for Motif from OSF.
) was the first call accounting application to take advantage of Web technology via the Internet and corporate intranets. SAI then extended the capabilities of its VTS system to create the industry's first telemanagement ASP service. More recently, SAI introduced revolutionary advances such as Dynamic Reports and automated data entry.

This track record of innovation has twice been recognized with Teleconnect "Product of the Year" awards (in 1997 and 2000).

Today SAI continues to employ the latest technologies, including VoIP, XML XML
 in full Extensible Markup Language.

Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations.
, LDAP (Lightweight Directory Access Protocol) A protocol used to access a directory listing. LDAP support is implemented in Web browsers and e-mail programs, which can query an LDAP-compliant directory. , Java, DHTML See Dynamic HTML.

DHTML - Dynamic HTML
 and thin client hosting capabilities to deliver leading edge features, functionality and performance.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 14, 2003
Words:307
Previous Article:Corporate Profile for Catalyst/Hall, dated Feb. 14, 2003.
Next Article:Corporate Profile for Leopard Logic, Inc., dated Feb. 14, 2003.



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