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Corporate Profile for IMA, dated Oct. 3, 1997.


--(BUSINESS WIRE)--The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services. -0-

Published Date:   October 3, 1997

Company Name:     IMA

Address:          One Corporate Drive, Suite 414
City/State/Zip:   Shelton, CT 06484

Telephone No:     1-800-776-0462 or 203/925-6800

Internet Home
  Page:           www.ima-inc.com

Chief Executive
  Officer:        Albert Subbloie

Chief Financial
  Officer:        Gary Martino

Investor Relations
  Contact:        Robert Ventresca

Business number:  203/925-6878
Home number:      203/488-0327
E-mail:           bobv@ima-inc.com

Public Relations
  Contact:        Robert Ventresca
Business number:  203/925-6878
Home number:      203/488-0327

E-mail:           bobv@ima-inc.com

Trading Symbol:   IMAA (NASDAQ)

Industry:         Customer Interaction/Call Center Software


   Company Description: IMA develops, markets and supports customer
interaction software designed to increase the productivity and
revenue-generating capabilities of mid-size to large-scale telephone call
centers. IMA's EDGE customer interaction software is a leading
enterprise-wide, Internet enabled, open and scalable call center solution
that provides competitive advantage in maximizing customer satisfaction,
loyalty, retention and revenue generation opportunities. EDGE integrates
with leading database systems, legacy applications and sophisticated
telephony devices such as ACD/PBX, IVR, and predictive dialers. IMA
also offers a full range of professional consulting, technical support and
maintenance services.  IMA's EDGE software has been licensed to over
200 corporations with more than 25,000 users worldwide in the
following industries: teleservices outsourcing, telecommunications,
financial services, consumer goods, healthcare, technology and utilities.
IMA is headquartered in Shelton, Conn., with development facilities in
Irvine, Calif. and offices throughout the United States and in London,
England.  For more information about IMA products and services, call
1-800-776-0462 or visit our home page on the World Wide Web at:
www.ima-inc.com





CONTACT: IMA (Interactive Multimedia Association, Annapolis, MD) An earlier trade association founded in 1988 originally as the Interactive Video Industry Association. It provided an open process for adopting existing technologies and was involved in subjects such as networked services, scripting  
COPYRIGHT 1997 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1997, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 3, 1997
Words:298
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