Corporate Profile for Envisionet Computer Services Inc., dated Friday, September 8, 2000.Business/Technology Editors --(BUSINESS WIRE) The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.
Published Date: September 8, 2000
Company Name: Envisionet Computer Services Inc.
Address: 3 Industrial Parkway
Brunswick, ME 04011
Main Telephone
Number: 207-373-3200
Internet Home
Page Address
(URL) www.envisionet.com
Chief Executive
Officer: Heather D. Blease
Investor Relations
Contact: Deborah Cronin
Business number: 207-373-3206
E-mail address: dcronin@envisionet.com
Public Relations
Contact: Catharine Hartnett
Business number: 207-373-3350
E-mail address: chartnett@envisionet.com
Industry: Internet-based Customer Service & Technical Support
Company Description: ENVISIONeT Founded in 1995 by Heather Blease, (Chief Executive Officer and Chairman of the Board; formerly of Digital Equipment Corporation), ENVISIONeT is an outsource provider of high quality, value added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. technical support and customer care services for companies that incorporate the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the into their business strategies: Internet service providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. (ISPs), Independent software vendors, original equipment manufacturers, e-commerce companies (.coms) and on-line financial service companies. Headquartered in Brunswick, Maine, ENVISIONeT has a sales office in Irvine, California Irvine is an incorporated city in Orange County, California, United States. It is a planned city, mainly developed by the Irvine Company since the 1960s. Formally incorporated on December 28 1971, the 69.7 square mile (180.5 km²) city has a population of 202,079 (as of 2007). and contact centers in Brunswick, Augusta, Winthrop and Orono, Maine. Starting with two clients, folding tables and chairs and a single phone line, ENVISIONeT grew at about 300% per year and now serves more than twenty companies, including two of the world's leading ISPs. ENVISIONeT operates five contact centers in Maine with more than 1,500 employees and nearly 1000 workstations, balancing people and technology to effectively assist customers by telephone, email and directly over the web. ENVISIONeT, a recognized leader in customer care solutions for Internet business, bases its business philosophy on exceptional customer service achieved through outstanding people with superior training. The company's deservedly strong reputation attracts industry leaders like Microsoft as well as emerging corporations like eSprocket. ENVISIONeT uses a network of well-chosen partners to provide clients with leading edge telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. and web-based technologies. Through these strategic alliances, ENVISIONeT crafts end-to-end solutions (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. for e-companies, from front-end development, order processing, product and software fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. /distribution to marketing and customer research. ENVISIONeT is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. . |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion