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Corporate Profile for Davox Corporation, dated Dec. 13, 2000.


Business Editors

--(BUSINESS WIRE)

The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.


 Published Date:   Dec. 13, 2000

 Company Name:     Davox Corporation

 Address:          6 Technology Park Drive
                   Westford MA 01886

 Main Telephone
  Number:          978-952-0200

 Internet Home
  Page Address
   (URL)           www.davox.com

 Chief Executive

  Officer:         David M. Sample

 Chief Financial

  Officer:         Michael J. Provenzano

 Investor Relations

  Business number: 978-952-0294
  E-mail address:  investor_relations@davox.com

 Public Relations
  Contact:         Susan Steinberg
  Business number: 978-952-0981
  E-mail address:  ssteinberg@davox.com

 Industry:         Customer Interaction Management Solutions

 Trading Symbol/
  Exchange:        NASDAQ:DAVX


Company description: Davox Corporation provides customer interaction management solutions to more than 1,000 customers through superior and proven software, services, and support. Financial institutions, utilities, airlines, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  providers, insurance companies, retail organizations, and other companies worldwide benefit from the enhanced agent productivity, optimized customer service, more effective management control, and rapid deployment Installing, setting up, testing and running. This military term, which means the placement of troops and equipment in the field, is widely used with computers as an alternate to the word "implementation.  advantages provided by Davox's customer interaction management solutions. These solutions help organizations build more profitable customer relationships. For further information, visit the Davox Web site at www.davox.com.
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Publication:Business Wire
Date:Dec 13, 2000
Words:200
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