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Corporate Profile for ClickSoftware, dated December 6, 2002.


Business Editors

--(BUSINESS WIRE)

The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.


Published Date:   December 6, 2002

Company Name:     ClickSoftware

Address:          70 Blanchard Road
                  Burlington, MA, 01803

Main Telephone
 Number:          781 272 5903

Internet Home
 Page Address
  (URL)           www.clicksoftware.com

Chief Executive
 Officer:         Moshe BenBassat

Chief Financial
 Officer:         Shmuel Arvatz

Investor Relations
 Contact:         Simon Morris
 Business number: 781/272-5903
 E-mail address:  simon.morris@clicksoftware.com

Public Relations
 Contact:         Simon Morris
 Business number: +44(0)1753 503302
 E-mail address:  simon.morris@clicksoftware.com

Industry:         IT

Trading Symbol/
 Exchange:        Nasdaq CKSWE


Company Description: ClickSoftware is the leading provider of end-to-end end-to-end

a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine.
 service optimization optimization

Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics.
 solutions that maximize service revenue and customer responsiveness while minimizing costs. ClickSoftware's ServiceOptimization Suite includes strategic and tactical workforce planning Strategic Workforce Planning involves analyzing and forecasting the talent that companies need to execute their business strategy, proactively rather than reactively, it is a critical strategic activity, enabling the organization to identify, develop and sustain the workforce , optimized service scheduling, intelligent problem resolution, wireless workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. , and business analytics, connecting all organizational levels and all functions. The company is headquartered in Burlington Burlington, town, Canada
Burlington, town (1991 pop. 129,575), SE Ont., Canada, on Lake Ontario. First settled (1798) by Mohawk Loyalist Joseph Brandt, Burlington's economy was built on the shipment of wheat, lumber, and quarried rock by waterway.
, MA, with offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Europe, Asia Pacific and Africa. For more information about ClickSoftware, call 781 272 5903 or 888-438-3308 or visit www.clicksoftware.com.
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Publication:Business Wire
Date:Dec 6, 2002
Words:205
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