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Corporate Profile for Astea International Inc., dated Friday Jan. 19, 2001.


Business Editors

--(BUSINESS WIRE)

The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services. -0-


Published Date:   Jan. 19, 2001

Company Name:     Astea International Inc.

Address:          455 Business Center Drive
                  Horsham, PA  19044

Main Telephone
 Number:          215/682-2500

Internet Home
 Page Address
  (URL)           www.astea.com

Chief Executive
 Officer:         Zack B. Bergreen

Chief Financial
 Officer:         Fredric Etskovitz

Investor Relations
 Contact:         Focus Partners LLC
 Business number: 212/752-9445
 E-mail address:  atea@focuspartners.com

Public Relations
 Contact:         Tattar Cutler-DBC
 Business number: 215/957-0300
 E-mail address:  gferrari@dbcommunications.net

Industry:         Software/Electronic Customer Relationship
                  Management (eCRM)

Trading Symbol/
 Exchange:        ATEA

Market Makers:    MASH, HRZG, SLKZ, NITE, FLTT, NDBC, GURU, INCA,
                  ISLD, NIII, DATK


Company description:

Astea International Inc. is a leading provider of electronic Customer Relationship Management (eCRM) solutions to companies engaged in the delivery and sale of services. Astea's products are designed specifically for organizations that are service centric-i.e., field service and customer support are considered mission-critical aspects of business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . The Company's products and services have demonstrated quantifiable Quantifiable
Can be expressed as a number. The results of quantifiable psychological tests can be translated into numerical values, or scores.

Mentioned in: Psychological Tests
 cost efficiencies and improvements in customer satisfaction, service and sales productivity and revenue, especially in large enterprise environments that require sophisticated management of information, people, parts and tools. Astea supports an extensive global client base with systems deployed in over 35 countries by leaders in field-service-intensive industries including information technology, controls and instrumentation, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. , medical electronics, HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free , energy, industrial systems and office equipment.

The Company's total revenues from software licenses In computing, software that is copyrighted and licensed under a software license is done under a variety of licensing schemes. For end-users there are proprietary licenses and there are free software licenses, and there are proprietary Within these schemes are further classifications.  and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  for the year ended December 31, 1999 were $33,035,000. Stock price per share over the 52-week period ranged between a high of $3.29 to a low of $0.75. Working capital is approximately $12,000,000. The Company recorded a net loss of $3,576,000 for the year ended December 31, 1999.

Astea is expanding its marketing and sales infrastructure to increase revenue growth rates Growth Rates

The compounded annualized rate of growth of a company's revenues, earnings, dividends, or other figures.

Notes:
Remember, historically high growth rates don't always mean a high rate of growth looking into the future.
 in both direct and indirect sales channels. Organizations where field service is mission critical are being targeted worldwide, with focus on mid- to high-level market tiers. Astea continues to grow its direct sales force and the Company is actively engaged in developing partnerships that will increase its global VAR network, most recently with the addition of Bull S.A., the French-based international IT company, to sell Astea's ServiceAlliance(R) software as part of Bull's Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  Systems and Services business.

In addition to its corporate headquarters in Horsham, Pennsylvania Horsham is a census-designated place (CDP) in Montgomery County, Pennsylvania, United States. The population was 14,779 at the 2000 census. Horsham is located entirely within Horsham Township, Pennsylvania.  near Philadelphia, Astea maintains regional offices and an extensive sales and service network throughout the United Kingdom, Europe and the Asia Pacific.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 19, 2001
Words:449
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