Corporate Profile for Aristacom International, dated Aug. 15, 1997.--(BUSINESS WIRE)--The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services. -0-
Published Date: Aug. 15, 1997
Company Name: Aristacom International Inc.
Address: 1320 Harbor Bay Parkway, Suite 180
Alameda, Calif. 94502
Main Telephone
Number: 510/748-1500
Internet Home
Page Address
(URL) http://www.aristacomintl.com
Chief Executive
Officer: Jack Iacobucci
Chief Financial
Officer: Marshall Smith
Public Relations
Contact: Susan Howard
Business number: 510/748-1500
-0- Company description: A pioneer in the field of Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ), Aristacom(TM) provides software and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. that integrate companies' computer, telephone and Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the resources. The resulting solutions help firms increase the efficiency of their call centers, reduce costs and significantly improve their sales and customer service operations. Aristacom has distinguished itself by its commitment to offering CTI solutions which retain and enhance its customers' investments in equipment, applications software, databases, and customer service representative training. Aristacom's products offer such features as: delivery of an application screen and customer data to an agent's workstation at the same time as the phone call arrives; intelligent routing of a call to the appropriate agent based on the language or other user preference; a link between a firm's World Wide Web pages and their enterprise call center, applications and data; intelligent out-dialing capabilities; and enhanced reports of call- and data-center activity. Aristacom was founded in November November: see month. 1988 as a spin-off The situation that arises when a parent corporation organizes a subsidiary corporation, to which it transfers a portion of its assets in exchange for all of the subsidiary's capital stock, which is subsequently transferred to the parent corporation's shareholders. of Electronic Data Systems Corporation (EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. ). In 1989 it developed and released its original SCIL-LINK(R) family of IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) (R) mainframe-based CTI software products. Aristacom now offers DynaRep(TM) for Windows(TM), its client/server CTI product, and LiveTouch(TM), which links companies' Web sites to their businesses. CONTACT: Aristacom International Inc. |
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