Corning Incorporated's Telecommunications Products Division Wins 1995 Baldrige Quality Award.

Incorporated (NYSE:GLW) announced today that its Telecommunications Products Division has been awarded the Malcolm Baldrige National Quality Award for excellence in quality management in the large manufacturing category.

The Commerce Department's National Institute of Standards and Technology manages the annual award, which is named for the late Commerce Secretary Malcolm Baldrige and was first made in 1988.

Corning formed its Telecommunications Products Division (TPD) in 1983 to commercialize the revolutionary optical-fiber product and process technology the company first developed in 1970. Corning today is the world's largest optical-fiber manufacturer and is a major supplier of optical cable, optical components and optical hardware to the telecommunications industry worldwide.

This honor gives much-deserved recognition to the high standards we have maintained in producing optical fiber, even as we have expanded manufacturing capacity and broadened our product offerings to meet the demands of customers for this material which has become critical to present and future communications networks, said James R. Houghton, Chairman and Chief Executive Officer of Corning. Our Telecommunications Products Division has taken to its highest level the company's commitment to achieving world-class quality in all that it does.

Robert C. Forrest, senior vice president and general manager of TPD praised the division's 1,500 employees and the American Flint Glass Workers Union for their efforts to make Telecommunications Products consistently one of Corning's top-performing units. The division's employees are located in Corning, N.Y., and at the company's optical-fiber plant in Wilmington, N.C.

I am proud of what we have accomplished together, said Forrest. For the men and women of the Telecommunications Products Division, this award is the culmination of a 12-year quality journey in which we have moved from being an unknown in the business -- to becoming the world's leader in optical fiber manufacturing.

U.S. companies applying for the Baldrige Award are judged by a board of examiners on seven quality-management criteria: Leadership; Information and Analysis; Strategic Planning; Human Resource Development and Management; Process management; Business Results; and, Customer Focus and Satisfaction. Thousand of organizations use the Baldrige criteria as a benchmark for quality management. Up to two awards may be given annually in each of three categories: manufacturing, service and small business.

Corning last year received the Commerce Department's National Medal of Technology for its many life-changing and life-enhancing innovations which made possible entire new industries -- lighting, television and optical communications. Corning is credited with the development in 1970 of the world's first commercially feasible optical fiber. TPD had been named as a Baldrige Award finalist in 1989, and has won Corning's Houghton Quality Award, the company's highest recognition of efforts to achieve world-class quality, three times since 1990.

President Clinton and Commerce Secretary Ronald H. Brown are expected to present the 1995 Baldrige Awards later this year in Washington.

Corning Incorporated is a Fortune 500 company whose businesses are at the leading edge of the technologies that comprise three of the fastest growing segments of the global economy -- Communications, Environment and Life Sciences. Its 1994 sales totaled $4.8 billion.

CONTACT: Corning Incorporated

Kathryn C. Littleton

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