Corillian & Getronics to Demonstrate Integrated Channel Experience at BAI Retail Delivery Conference.Integration of Online, Branch and Contact Center Drives Greater Overall Customer Experience PORTLAND, Ore. & BILLERICA, Mass. -- Corillian Corp. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CORI), the top provider of online banking, payment and security solutions for the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry, and Getronics, a global leader in workspace management IT services, today announced the two companies are unveiling a new integrated channel banking experience leveraging best-of-breed solutions from each company in the online, branch and contact center channels at BAI's Retail Delivery Conference in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , Nov. 13-16, 2006. The combination of Corillian and Getronics' best-of-breed solutions and common integration framework provides financial institutions with the ability to deliver a seamless user experience - no matter what delivery channel customers choose to perform their financial transactions. By sharing data and relevant customer information across all channels, this solution will allow staff to more efficiently serve and sell to customers - increasing loyalty and product utilization. This integrated channel experience is also in support of the Microsoft([R]) Banking Integration Factory, which seeks to integrate Microsoft and partner technologies at the services level and introduce interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other. via composite line-of-business applications. "This is a great example of how software providers create synergy on top of the Microsoft platform," states Greg Haislip, managing director for Microsoft's U.S. Banking Industry team. "When our partners optimize their solutions based on the principles in our Banking Integration Factory, the winner is the customer bank." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. TowerGroup, a leading financial services research firm, an increasing percentage of consumers are using self-service channels to interact with their financial institutions. These 'remote transactors' contribute to over 100 million self-service transactions being performed each day. TowerGroup predicts that the surge in use of the Internet, primarily, will drive this metric so that by 2010, nearly half of all households will conduct 75 percent or more of their routine banking transactions over self-service channels. "The popularity of self-service can't be denied," said Jerry Silva sil·va also syl·va n. pl. sil·vas or sil·vae 1. The trees or forests of a region. 2. A written work on the trees or forests of a region. , senior analyst in the Delivery Channels service at TowerGroup. "Growth in the number of remote transactors is also associated with an increase in the number of bank customers who choose to use multiple delivery channels for self-service. The key to this wide use of self-service is choice: Customers are most satisfied if they themselves are allowed to dictate where, when, and how they do their banking." Equivalently, research from TowerGroup also shows that transactors who visit the online channel also like and need to visit their Bank branch. To meet these multi-delivery channel needs Globalfs Teller TELLER. An officer in a bank or other institution. He is said to take that name from tallier, or one who kept a tally, because it is his duty to keep the accounts between the bank or other institution and its customers, or to make their accounts tally. and Transaction Processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. software enables the branch to recognize and interact with its customers regardless of where they started their inquiry or transaction, thereby optimizing the customer experience. The integrated channel experience shows a typical customer interacting with the financial institution for various financial needs: balance inquiries, product comparisons, and account and loan applications, all through different times and through different delivery channels. The two companies are demonstrating the benefits of the following best-of-breed solutions: Corillian Voyager: Corillian Voyager provides leading financial institutions with a flexible, scalable platform to deliver innovative online banking applications, including electronic bill payment, consumer banking, small business banking, corporate cash management, wealth management and credit card management, all from a single platform. This unified platform approach enables financial institutions to rapidly incorporate new Internet See Web 2.0 and Internet2. finance technology as it emerges and quickly integrate with third party and in-house developed solutions. Getronics Globalfs: Globalfs Teller and Transaction Processing software speeds operations and provides the cash control and management required in the mission-critical branch environment. With Getronics Globalfs, each contact point can be an avenue for delivering swift, accurate, and consistent transactions across the branch network. That is because Globalfs accommodates the reusing of functionality to a high degree and standardizes transaction processing and procedures. It enables the Bank to do a great deal more - quickly, accurately, and securely. About Corillian Corillian is the market leader of online banking, payment and security solutions to the financial services industry. With 30 of the top 100 U.S. banks and 21 of the top 100 U.S. credit unions as customers, Corillian serves over 35 million online banking end users. Corillian provides the most flexible, scalable and secure set of online banking applications across multiple lines of business, integrating best-practice functionality developed for some of the most innovative financial institutions in the world. Corillian features integrated applications across Consumer Banking, Small Business Banking, Business and Consumer Payments, Wealth Management, Credit Card Management, and Corporate Cash Management, as well as enterprise wide solutions, including Fraud Detection, Alerts, eStatements, and OFX OFX Open Financial Exchange OFX Outer Fix OFX Open Effects . Corillian's fraud prevention solutions use Preemptive pre·emp·tive or pre-emp·tive adj. 1. Of, relating to, or characteristic of preemption. 2. Having or granted by the right of preemption. 3. a. Forensics See computer forensics. [TM] to protect web sites from phishers, hackers, and fraudsters. Corillian's strong authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC. (2) Verifying the identity of a user logging into a network. solution provides a low-cost solution for multi-factor authentication while maintaining high user satisfaction. Empowered by Corillian solutions, some of the world's most visionary financial institutions provide their customers with the tools to manage their finances more effectively and securely. For more information about Corillian Corporation, visit the company's web site at http://www.corillian.com. About Getronics With some 25,000 employees in over 25 countries and approximate revenues of USD USD In currencies, this is the abbreviation for the U.S. Dollar. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. $3.1 billion, Getronics is one of the world's leading providers of workspace management services. Getronics designs, deploys, and manages flexible and innovative end-to-end solutions (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. , working together with our partners and clients, in order to optimize and increase the productivity of our clients' mobile knowledge workers. Getronics headquarters are in Amsterdam, with regional offices in Boston, Madrid, and Singapore. Getronics' shares are traded on Euronext Amsterdam ("GTN GTN gestational trophoblastic neoplasia. "). For further information about Getronics, visit www.getronics.com/us. |
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