Coresoft unveils flagship software product CenterPoint.

OREM, Utah--(BUSINESS WIRE)--March 4, 1997--

CenterPoint Extends the Capabilities of the Telephone, Fax and Computer, Moving Computer-Telephone Integration to Mainstream Users

Coresoft Technologies, Inc., a software development company providing unified communication technology, today announced the debut of CenterPoint (TM), a computer-based communication product for business. CenterPoint provides a comprehensive control environment for managing all the commonly used communication technologies employed in business today. CenterPoint combines the functionality of telephone, auto-attendant, voice messaging, e-mail, fax server, contact management, document management and Internet access into one integrated client/server software application.

CenterPoint brings capabilities traditionally associated with high- end call center and help desk environments to small- and medium-sized businesses and workgroups within large enterprises. It allows communication-intensive professionals to manage all their diverse communication efforts from a single graphical environment on their desktop PC and computer network. CenterPoint's modular design allows customers to continue to use many communication tools currently deployed, such as e-mail systems or contact managers, while still gaining the benefit of overall integration.

"We identified a pressing need among businesses for a single, easy-to-use communication solution that would improve efficiency and enable people to better manage their most important business relationships," said Dan Garrison, President of Coresoft Technologies. "CenterPoint was designed as a practical approach to integrating the entire range of commonly-used communication tools. This product offers real solutions to today's service professional."

By integrating all the common business communication technologies, CenterPoint provides users a variety of options previously unavailable. For example:

- Users can perform sophisticated telephone functions, such as conferencing and transferring, from CenterPoint's graphical user interface.

- CenterPoint users are given the identity and all pertinent background information on an incoming caller through a pop-up window-allowing the user determine whether to take the call, forward it to a co-worker, or send it to voice mail.

- CenterPoint can automatically determine if a caller is a VIP or a nuisance, then handle it by forwarding or screening the call, respectively, with no human intervention.

- Users can send or broadcast documents to people (via fax, internal e-mail or the Internet) from their desk with a simple drag and drop.

- CenterPoint provides users a single in-box for all their stored messages (e-mail, fax or voice messages), which can be accessed from a computer at work, or a telephone anywhere.

- CenterPoint empowers incoming callers by answering calls and allowing callers to help themselves (beyond just selecting who to ring) by having documents faxed back to them, or accessing pre-recorded informational messages.

"We are convinced that the emerging computer telephony market has finally matured enough to realize its potential. Several analysts have estimated that this market will be worth at least $8 billion by 2000," said Robert Bentley, Marketing Vice President of Coresoft Technologies. "Products providing practical solutions that meet a typical business person's communication needs now are poised for success in this market. An integrated product based on open industry standards that leverages customers' existing communications tools-CenterPoint-will lead the way."

Beyond simply bundling all the common business communication technologies, CenterPoint adds intelligence by allowing the user to easily define a variety of intelligent processes and rules. For example, a CenterPoint user can set up a rule to forward calls from specific clients to a cell phone during lunch hour, while sending all other calls to voice mail. CenterPoint's Process Engine is designed to allow systems integrators and value added resellers (VARs) to customize CenterPoint by adding their own processes and rules, tailoring it to their customers' unique needs.

CenterPoint integrates to a customer's telephone system and e-mail application. CenterPoint includes an auto-attendant/voice mail, a low-end contact manager, a low-end document manager, a fax server, and CenterPoint Desktop, the end-user graphical control environment.

CenterPoint's standards-based, modular design allows it to integrate with customers' existing applications and hardware. Customers' existing applications can simply replace the corresponding application components within CenterPoint, maintaining the essential integration benefit CenterPoint provides. This allows customers the choice to use the components that ship with CenterPoint, or leverage their current investments in these technologies.

CenterPoint integrates with any MAPI-based e-mail system, any Internet browser, any voice mail system and several packaged contact management applications. In addition, CenterPoint supports custom contact databases through ODBC and SQL. It operates on Windows95 or Windows NT Workstation on the client side, and on Windows NT 4.0 Server on the server.

CenterPoint integrates with telephone systems via TSAPI and client/server TAPI, the telephony APIs from Novell and Microsoft, respectively. By adhering to these standards, CenterPoint integrates with a wide variety of PBXs on the market today.

Coresoft Technologies will be exhibiting CenterPoint in a number of different configurations and with a variety of PBXs at Computer Telephony Expo, March 4-6, in the Los Angeles Convention Center. CenterPoint will be exhibited in booth 310, as well as at the booths and special events of several vendors, including Panasonic, Microsoft, Novell, NetPhone and AltiGen.

CenterPoint will begin shipping in March and will sell for $3,995, which includes CenterPoint Server and ten CenterPoint Desktop client licenses. Additional CenterPoint Desktop licenses are $199 each and voice mail user licenses for $49 each. The product will be sold through VARs conversant in both computer applications and telephone systems.

In December, Coresoft Technologies began training VARs through its Coresoft Authorized Reseller (CAR) program. CARs receive professionally designed, computer-based training on CD-ROM and hands-on, technical lab and sales training and certification at Coresoft Technologies headquarters in Utah or at other company affiliates throughout the country. Certification includes installation and support training for CenterPoint and a third party telephony-enabled telephone system.

Coresoft Technologies, Inc. is a software development company focused on improving communications between individuals and businesses. Its products and services significantly expand computer telephony choices available today by providing an integrated platform for all business communications. Coresoft Technologies was founded in 1995 and is based in Orem, Utah. For more information, visit Coresoft Technologies' Web Site at www.coresoft.com.

CONTACT: Media Contact:

Brad Thatcher, Coltrin & Associates

212/221-1616, [e-mail]

or

Product Contact:

Robert Bentley

Marketing Vice President, Coresoft Technologies

801/431-0070, [e-mail]