Corechange Announces CoreRespond to Manage Critical Business Communication and Collaboration for Global 2000 Companies.

Business/Technology Editors

BOSTON--(BUSINESS WIRE)--Nov. 5, 2001

Powerful New Business Tool Expands Value and Functionality of

Enterprise Portals, Integrates with Coreport 5.0

Corechange, Inc., a global provider of access framework software, today announced the introduction of CoreRespond(TM), software that enables companies to better manage critical business communications and collaboration within the enterprise portal. CoreRespond gives corporate executives and managers the ability to exercise control over the process of sending messages that compel a response, a process that Corechange calls "dialogue management."

"Collaboration is a natural addition to the portal structure. Portal personalization features know who the registered user is and can easily determine the teams and projects with which they're involved. By bringing the practice of dialogue management into the picture, managers and project leaders can enforce structure and control in the collaborative environment, leveraging the organizational hierarchy within the virtual workplace," said Robert Perry, senior analyst for application infrastructure and software platforms at Yankee Group. "Corechange is extending the definition of portals with the innovative capabilities of CoreRespond."

CoreRespond is integrated with Corechange's newly announced Coreport(R) 5.0, the latest version of the company's enterprise portal software. (See related announcement: Corechange Delivers New Level of Enterprise Information Access and Collaboration With Release of Coreport 5.0; November 5, 2001). Combined with Coreport 5.0, CoreRespond brings a new level of communication and collaboration to the portal experience, simplifying companies' ability to react quickly and effectively to business change.

Using CoreRespond, managers, team leaders and other authorized users can send important alerts and announcements that are instantly recognized by recipients as having a higher priority than other communications, such as email and instant messages. Additionally, CoreRespond alerts can include surveys, collaborative tools and documents, giving message recipients the ability to respond and interact with the sender. CoreRespond automatically gathers and tabulates responses to show which recipients have taken action and measure survey results.

CoreRespond is the newest addition to Corechange's suite of portal framework features that support the communication and collaboration needs of business communities, including Corechange's community workspace and discussion capabilities. Central to Coreport's support for business communities is its role-based access capability providing users with content and applications tailored to their assigned organizational roles.

"Increasingly, our customers are looking for ways to unify their culture and corporate identity through the portal environment," said Charles Kane, president and chief operating officer of Corechange. "CoreRespond gives business leaders a way to escalate and accelerate communication, interactions and decision-making, ultimately mobilizing the talents and contributions of everyone in the organization. With this release, we have extended Coreport's ability to unify business assets and culture in a manner that will increase ROI for even the most complex global companies."

CoreRespond and Coreport 5.0 are generally available now. For additional information, contact Corechange at 888.892.2673 or via email at [e-mail].

About Corechange

Corechange, Inc. delivers access framework software for deploying any kind of portal. The company's Coreport(R) product family profiles and manages people, information and applications to provide an integrated and personalized user experience based on roles that can be delivered on both desktop PCs and wireless devices. Corechange has a worldwide customer base, including American Electric Power (AEP), Credit Suisse First Boston, UnumProvident Corporation, EMC, Telco Systems, Philips, NSTAR, Krispy Kreme, and Royal & SunAlliance. The company's strategic partners include Microsoft, Nortel Networks, GE Medical Systems Information Technologies, Cap Gemini Ernst & Young, and Aether Systems. Corechange is headquartered in Boston, with offices throughout North America, Europe and Asia.