Cordia Announces Plans to Open Call Center in Cebu, Philippines.Expects to Reduce Customer Acquisitions Costs by up to 50% WINTER GARDEN, Fla. -- Cordia Corporation, a global communications service provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. , announced today it has formed an operating subsidiary An operating subsidiary is a business term frequently used within the United States railroad industry. In the case of a railroad, it refers to a company that is a subsidiary but operates with its own identity and rolling stock. and signed a lease to open a call center in Cebu, Philippines. The Company expects the center to be operational in the second quarter. This new 130 seat call center will provide outbound sales to Cordia's U.S. and International markets. Additionally the center will provide services, which have been partially outsourced to third party companies including customer welcome, support, and collection services. "In recent months, we have outsourced work to foreign based companies with great success," said Kevin Griffo, Cordia's President and COO. "We are now planning to operate our own center, with the goal of further reducing our operating costs operating costs npl → gastos mpl operacionales . We estimate that we can save approximately 50% on our cost of acquiring new customers, as well as other services through this new call center." "This is a natural progression for Cordia," said Joel Dupre, Cordia's Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "As a global communications provider, our management team has the expertise necessary to operate this new center. We have been reviewing this plan for some time and chose Cebu for its staffing capabilities, accent-neutral spoken English, and lower operational cost. This new center is a key component of our plan to return Cordia to profitability in 2007." About Cordia Corporation Cordia Corporation, through its operating subsidiaries, Cordia Communications Corp., CordiaIP Corp., My Tel Co, Inc., and Cordia International Corp., offers business, residential and wholesale customers local and long distance telecommunications services In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. in more than sixty (60) countries utilizing traditional wireline and Voice over Internet Protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. ("VoIP") technologies. In addition, Cordia develops and provides a suite of proprietary Web-based billing software and outsourced services to local, long distance and VoIP telecommunications providers. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. This release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve risks and uncertainties. Cordia's actual results may differ materially from the results discussed in the forward-looking statements. Factors that might cause such a difference include, among others, availability of management; availability, terms, and deployment of capital; Cordia's ability to successfully market its services to current and new customers, generate customer demand for its product and services in the geographical areas in which Cordia can operate, access new markets, all in a timely manner, at reasonable cost and on satisfactory terms and conditions, as well as regulatory, legislative and judicial developments that could cause actual results to vary in such forward-looking statements. |
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