CorSolutions' Nurse Connections Redefines Demand Management.Business Editors BUFFALO GROVE Buffalo Grove A village of northeast Illinois, a suburb of Chicago. Population: 43,300. , Ill.--(BUSINESS WIRE)--Feb. 20, 2002 CorSolutions Medical, Inc., the nation's leading provider of proactive health intelligence and solutions, today announced Nurse Connections(SM), a re-launch of its former 24-hour demand management service in Buffalo Grove, Illinois This article is about the Chicago suburb, Buffalo Grove, Illinois. For the unincorporated Ogle County community of the same name, see Buffalo Grove, Ogle County, Illinois. . CorSolutions recognizes that participants have health needs in addition to those of chronic condition management. The enhancement of CorSolutions' demand management model illustrates the company's dedication to providing reliable health information while simultaneously engaging participants to share in the healthcare decision making process. Through Nurse Connections(SM), a toll free customer-focused service, participants can receive expanded care, anytime, day or night, from an experienced registered nurse. Now, when participants need to talk to a healthcare professional, they can connect with CorSolutions to receive timely information and advice on a variety of topics including injuries, burns, sinusitis sinusitis Inflammation of the sinuses. Acute sinusitis, usually due to infections such as the common cold, causes localized pain and tenderness, nasal obstruction and discharge, and malaise. , chickenpox chickenpox or varicella Contagious viral disease producing itchy blisters. It usually occurs in epidemics among young children, causes a low fever, and runs a mild course, leaving patients immune. The blisters can scar if scratched. , colic colic, intense pain caused by spasmodic contractions of one of the hollow organs, e.g., the stomach, intestine, gall bladder, ureter, or oviduct. The cause of colic is irritation and/or obstruction, and the irritant and/or obstruction may be a stone (as in the gall , ear infections, influenza influenza or flu, acute, highly contagious disease caused by a virus; formerly known as the grippe. There are three types of the virus, designated A, B, and C, but only types A and B cause more serious contagious infections. , and emergency room use. With the launch of Nurse Connections(SM), CorSolutions has added technology, increased staff, and expanded the ability to care for multiple health conditions. Once engaged in Nurse Connections(SM), skilled telehealth nurses, each of whom has more than 10 years of clinical experience, provide inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound and outbound telephonic information, along with personal coaching Personal Coaching is a term generally used in the fields of business, executive, life, dating and career coaching to differentiate the coaching process from the more popular connotation of sports coaching. However, sports and personal coaching have the same origin. to assist participants in making educated healthcare choices. The team, managed by Patricia Kentgen, RN, BSN BSN abbr. Bachelor of Science in Nursing , a nurse with more than 16 years of clinical, management, and operations expertise, provides assessment, education, and general health information along with a triage triage Division of patients for priority of care, usually into three categories: those who will not survive even with treatment; those who will survive without treatment; and those whose survival depends on treatment. of urgent issues to assist participants with specific needs. All participant information is documented in CorSolutions' exclusive, confidential electronic medical record, CorConnect(SM). Callers of Nurse Connections(SM) interact directly with a nurse who uses an industry leading knowledgebase that provides the most current evidence-based practice guidelines practice guidelines Medical practice A set of recommendations for Pt management that identifies a specific or range of range of management strategies. See Peer review organization, Practice standards. Cf 'Cookbook' medicine. and health information content. The application evaluates symptoms and provides a triage, allowing the nurse to give a non-diagnostic assessment to help determine the appropriate timing for medical evaluation. The interaction engages the participant to share in the decision making, resulting in the determination of the best action plan for the caller. The participants are empowered to make more informed health decisions through this advanced technology and a strong clinical team. Ultimately, this service is providing care for hundreds of thousands of patients. "Nurse Connections(SM) is an essential service to providing population management in a disease management model," said Pat Cua, senior vice president for CorSolutions. "We are pleased to offer this expanded service to our clients. With our proven track record of putting together the best resources, technology and team, we offer the opportunity for sharing the healthcare decision making process." About CorSolutions Founded in 1994, CorSolutions Medical, Inc. is the nation's leading customer-centric health intelligence and solutions company. The company provides a full complement of health enhancement programs from prevention and wellness to long-term chronic care for more than 315,000 program participants. CorSolutions' intelligence-based approach integrates data analysis, health risk assessment and advanced predictive modeling to provide its customers with a complete understanding of current and potential health care expenditures and provides solutions that help to manage the risk of those expenditures. Using the exclusive MULTIFIT(SM) approach of physician-directed, nurse-mediated, patient-managed care, CorSolutions consistently delivers healthcare choices that result in measurable clinical improvements and significant cost-savings for its customers, who consist of health plans, government entities and self-funded employers. For more information, visit the company's corporate Web site at http://www.corsolutions.com |
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