CopperCom Combines Forces with Jackson, Tennessee-based Aeneas Internet and Telephone to Restore Critical Internet Services.Business Editors/High-Tech Writers BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla.--(BUSINESS WIRE)--May 8, 2003 Telecommunications Equipment Relocated and Operational CopperCom, the company that is Liberating the Local Exchange(TM), teamed with Aeneas Internet and Telephone to restore service to Aeneas' customers affected by the tornado on May 4th. Aeneas' facility, located in downtown Jackson, Tennessee Jackson is a city in Madison County, Tennessee, United States. The population was 59,643 at the 2000 census. It is the principal city of and is included in the Jackson, Tennessee Metropolitan Statistical Area, which is included in the Jackson-Humboldt, Tennessee Combined was completely destroyed by a tornado. The tornado, determined to be F4 -meaning winds topped 207 miles per hour - , damaged about 1600 homes and businesses in the area. Aeneas contacted CopperCom on the evening of Sunday, May 4th. On May 5th, one of CopperCom's engineers was on site to assess the damage and to determine the best course of action. A new site was selected and installation began on May 6th. By Wednesday, May 7th, at 2:00am, CopperCom's CSX CSX Chessie Seaboard Multiplier (railroad transportation company) CSX Cayman Islands Stock Exchange CSX Changsha, China (Airport Code) CSX Cardiac-Specific Homeobox CSX Seaboard Coastline Railroad 2100 next-generation switch was operational. "We were impressed with CopperCom's quick response and excellent customer service. CopperCom's commitment to its customers clearly illustrates their partnership approach. They had a person at our site by Monday morning who analyzed the situation and developed a plan of action. Our building was totally destroyed, but we were able to move the switch to a new location and restore services very quickly." said Jonathan Harlan, chief executive officer and president, Aeneas Internet and Telephone. "High quality customer service and support is one of our key objectives at CopperCom. We have the tools and resources required to support our customers both remotely and on site," said Jim Edmunds, vice president of product development and customer support at CopperCom. "We are pleased to be able to work with a company like Aeneas, which also puts customer service at the top of its priorities." About CopperCom CopperCom, the company that is Liberating the Local Exchange(TM), offers an innovative suite of telecommunications solutions for the local exchange. As the only company to design an end-to-end architecture that combines voice over broadband access See broadband and wireless broadband. with a robust next-generation switching system, CopperCom enables incumbent and competitive carriers to offer a revolutionary way of delivering local telephone service to subscribers over circuit or packet-based broadband connections. Founded in 1997, CopperCom is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. headquartered in Boca Raton, Fla. Leading venture partners, including Advent International Advent International - a long-established and leading global private equity investor Background Advent was founded in 1984 by Peter Brooke and Clint Harris to focus on international private equity investing. , Advanced Technology Ventures, Morgan Stanley  To comply with Wikipedia's , the introduction of this article needs a complete rewrite. Venture Partners, Technology Crossover Ventures and The VMS (1) (Virtual Memory System) A multiuser, multitasking, virtual memory operating system for the VAX series from Digital. VMS applications run on any VAX from the MicroVAX to the largest unit. See OpenVMS. Group, fund the company. For additional information, CopperCom can be reached directly at (561) 322-4000, or via the Internet at http://www.coppercom.com. About Aeneas Aeneas, based in Jackson, Tenn. is a diversified telecommunications company offering Nationwide Internet access, as well as local and long distance telephone in Tennessee, commercial Web hosting and design, Internet backbone connectivity for businesses and other Internet services, such as DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary . In 1998 Aeneas Internet Services was awarded the Emerging Business Pinnacle Award by the Jackson Area Chamber of Commerce. Aeneas Internet & Telephone is privately held and Tennessee owned and operated. For additional information on Aeneas' services, please visit http://www.aeneas.com. CopperCom and Liberating the Local Exchange are trademarks of CopperCom. |
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