CopperCom Announces 7-Year ``Connector to Connector'' Warranty for its CSX Softswitch System; In Addition to Warranty, Premium Service Program to Offer Enhanced Customer Service.Business Editors/High-Tech Writers BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla.--(BUSINESS WIRE)--April 13, 2004 CopperCom, the company with "The strength to build the future and the know-how to do it right," today announced its offering of the industry's only "Connector to Connector" seven-year warranty for next generation switching systems Switching systems (communications) The assemblies of switching and control devices provided so that any station in a communications system may be connected as desired with any other station. . In addition, CopperCom will offer the Premium Service Program that includes support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services and software upgrades, in an easy-to-understand, value added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. , combined offering. CopperCom's new seven-year standard warranty includes hardware, software and other key components of its CSX CSX Chessie Seaboard Multiplier (railroad transportation company) CSX Cayman Islands Stock Exchange CSX Changsha, China (Airport Code) CSX Cardiac-Specific Homeobox CSX Seaboard Coastline Railroad Softswitch solution. The Premium Service Program includes software maintenance and upgrades, extended training and other enhancements to its world-class service and support. "The outstanding stability and performance of our product in the field has allowed us to be confident in offering this level of warranty. This demonstrates our commitment to our customers for the long term, and our financial strength as a member of the Heico family of companies," said Bob Kersey kersey coarse, narrow cloth used for leg bandages in horses. , vice president of marketing and product management for CopperCom. The Premium Service program and seven-year Warranty are available immediately. About CopperCom CopperCom, the company with "The strength to build the future and the know-how to do it right," offers an innovative suite of telecommunications solutions for the local exchange. CopperCom enables incumbent and competitive carriers to offer a revolutionary way of delivering local telephone service to subscribers over circuit or packet-based broadband connections. In the telecom switching business since 1982, CopperCom is a subsidiary of The Heico Companies and is headquartered in Boca Raton, Fla. For additional information, CopperCom can be reached directly at (561) 322-4000, or via the Internet at http://www.coppercom.com. CopperCom and CSX are trademarks of CopperCom, Inc. Forward-looking Statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. This press release contains statements that are forward-looking. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and that actual results could differ materially as a result of known and unknown risks and uncertainties. |
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