Copa Airlines Unveils New copaair.com Web Site; New Web Site Includes Ticketing Features and Other User-Friendly Tools in English or Spanish.

Business Editors/Travel Writers

PANAMA CITY, Panama--(BUSINESS WIRE)--Jan. 8, 2003

Copa Airlines today launched a booking engine on its Web site, copaair.com, allowing passengers to purchase tickets and use other air travel-related functions online.

The newly revamped Web site gives passengers access to all sections of the site in either English or Spanish at the click of a button. To promote the new site, Copa is offering OnePass members 2,000 OnePass bonus miles for online ticket purchases.

Passengers can now sign up for OnePass membership, access OnePass accounts, search flight schedules by lowest fare available or by scheduled departure time, select preferred seating assignments and book Copa Airlines Vacations packages among other functions.

For easier navigation, Copa's Web site is comprised of nine sections: Plan your Trip, Services, Customer Service, About Us, OnePass, Corporate, Copa Vacations, Copa Courier and Copa Cargo.

"We are proud to offer our passengers these new online features that will enhance their travel experience with Copa," said Jorge Garcia Icaza, commercial vice president of Copa Airlines. "Customer service is one of Copa's top priorities and one of the reasons why we continue to be an airline industry leader in Latin America."

Passengers can fly from the United States to Panama City on Copa Airlines via daily non-stop service from Los Angeles and Miami, as well as four times weekly from Orlando. Copa Airlines has a strategic alliance with Continental Airlines, including participation in Continental's award-winning frequent flyer program OnePass(R). Members of the program may earn miles on either Copa or Continental flights, as well as the opportunity to redeem miles for tickets, upgrades and merchandise.

With more than 55 years of experience, Copa Airlines (copaair.com) flies to 29 destinations in 19 countries in North, Central and South America and the Caribbean. In September 2001, Copa was named to the "Excelencia 2001" ("Excellence 2001") list in America Economia Magazine for "innovation, creativity and leadership en the field of aviation." In November 2002, PODER Magazine and Booz, Allen & Hamilton and Egon Zehnder International gave Copa the "Best Regionalization in Latin America" award for its "successful development of its hub in Panama, which contributes to the continuous development of Latin America."

From its base at Tocumen International Airport in Panama City, Copa Airlines operates the Hub of the Americas, one of the most efficient and successful hubs in Latin America. In 2003, the airline expects to transport 1.3 million passengers.