Cooper Health System Succeeds With Faster Claim Payment Using Internet Based Passport OneSource.Business Editors, Health & Medical Writers FRANKLIN, Tenn.--(BUSINESS WIRE)--March 13, 2000 The Cooper Health System's recent study on Registration & Billing Performance using the Internet based Passport OneSource(TM) results successful. The Cooper Health System, based in southern New Jersey, recently reported an 88% decline in rejected claims in a registration and billing performance study that was conducted based on the usage of the Internet based Passport OneSource(TM) service. Passport OneSource(TM) offers hospitals and physician offices secure access to time-critical insurance administrative data such as patient eligibility, claims status, referrals and provider panels. Findings of the study showed that the utilization of Passport OneSource(TM) improved the amount of completed and accurate registrations from 75% to 97%, and as a result, significantly reduced the amount of rejected claims from 24% to 3%--an 88% decline. Last fall, The Cooper Health System and Passport entered into a pilot agreement for the installation of Passport's OneSource(TM) product into the Cooper Hospital/University Medical Center and all affiliated physician practices. The pilot was implemented to determine the impact and effectiveness of Passport OneSource(TM) on Cooper's registration and billing efficiency. Cooper executives understood the need to implement a better, more efficient process of getting their claims paid faster. "When we installed Passport about 3-4 months ago, we wanted to track the impact it would make on our patient registration and billing process. We expected to see significant reductions in returned claims due to inaccurate front end registrations and the end results have actually exceeded our expectations," stated Christine Kulina, assistant vice president of managed care for The Cooper Health System. "We asked our staff for comments and feedback regarding the usefulness of Passport OneSource(TM) in their day to day jobs -we received very positive feedback. One employee stated, Passport is a godsend god·send n. Something wanted or needed that comes or happens unexpectedly. [Alteration of Middle English goddes sand, God's message : goddes, genitive of God, God to us - we use it all day long looking up UPIN UPIN Unique Provider Identification Number UPIN Unique Physician Identifier Number (Unique Provider Identification Numbers), insurance information and processing referrals," added Kulina. "The results of the The Cooper Health System study validate To prove something to be sound or logical. Also to certify conformance to a standard. Contrast with "verify," which means to prove something to be correct. For example, data entry validity checking determines whether the data make sense (numbers fall within a range, numeric data the monetary and human resource savings that can be gained by utilizing Passport OneSource(TM). We look forward to continuing to help the Cooper Health System reduce their cost and time intensive administrative functions by listening to them and providing the tools they need through this cost efficient Internet product," states Jeff Drake drake 1. male duck. 2. loliumtemulentum. , vice president of sales and national accounts for Passport Health Communications. Nearly 10,000 physicians and 50 hospitals currently have access to Passport OneSource for verifying patient eligibility, claims status, referrals, codes and provider panels. About The Cooper Health System The Cooper Health System is the premier provider of comprehensive health services health services Managed care The benefits covered under a health contract , medical education and clinical research in southern New Jersey. Cooper Health/University Medical Center and The Children's Regional Hospital are part of a network of services which also includes: Cooper Heart, a full-service diagnostic and treatment center for cardiovascular care; a full compliment of Women's Health Women's Health Definition Women's health is the effect of gender on disease and health that encompasses a broad range of biological and psychosocial issues. & Maternal/Fetal Care; The Cooper Cancer Institute, a regional diagnostic and treatment center; The Pain Management Center; The Sleep Disorders Sleep Disorders Definition Sleep disorders are a group of syndromes characterized by disturbance in the patient's amount of sleep, quality or timing of sleep, or in behaviors or physiological conditions associated with sleep. Center, for both children and adults; Cooper Orthopaedics orthopaedics Orthopedics , providing comprehensive orthopaedic surgery services; The Southern New Jersey Regional Trauma Center trauma center n. A medical facility that is designated to treat severe physical trauma as a result of the specialized training of its staff and the availability of appropriate diagnostic and treatment tools. , a Level I trauma center In the United States, a Level I trauma center provides the highest level of surgical care to trauma patients. A Level I trauma center is required to have a certain number of surgeons and anesthesiologists on duty 24 hours a day at the hospital, an education program, providing specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. trauma care for adults and children, a Day Surgery & Diagnostic Center in Voorhees, NJ, comprehensive satellite component of The Cooper Health System; and many other primary and specialty physicians services. The Cooper Health System is one of the largest employers in Camden County, New Jersey Camden County is a county located in the U.S. state of New Jersey. As of the 2000 Census, the population was 508,932. Its county seat is Camden6. It was formed on March 13, 1844, from portions of Gloucester County. , with 3,100 full-time employees, 540 physicians and medical residents, and over 19,500 patients admitted in 1999. In addition, Cooper cared for 141,894 patients on an outpatient basis during that same year. About Passport Health Communications, Inc. Founded in Tennessee in 1996, Passport Health Communications, Inc. (www.passporthealth.com) is an application service provider (ASP asp, popular name for several species of viper, one of which, the European asp (Vipera aspis), is native to S Europe. It is also a name for the Egyptian cobra (Naja haja). ) that has harnessed the power of the Internet to offer time and cost savings to healthcare providers and hospitals. Through Passport OneSource(TM), clients can access data from six of the country's top 10 health insurers and 32 state Medicaid databases via the Internet. This time-critical information is used to confirm patient eligibility, level of benefits, claims status, provider panels and referrals. Passport has existing partnerships with DR2DR.com, Elixis Corporation, MedEweb.com, National Physicians Datasource, and HealthStream just to name a few. Last year, the company unveiled HealthLeaders (www.healthleaders.com) a free online health leadership community for healthcare executives and administrators. In 1999, Passport was presented with the Microsoft, Microsoft Healthcare Users Group award for best product in the Managed Care/Payer-Administrative/Financial Systems category. |
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