Cool to Dual: Dual-Monitor Desktop Trend Creating Greater Organizational Efficiency and Productivity.CHICAGO -- Lower Prices, Thinner Bezels and Compelling Productivity Gains Drive Businesses to Multiple Desktops Displays With IT spending on the rise again, businesses looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. the best return on their IT investment needn't look any further than the screen in front of them. With the average price of a 19-inch LCD now below $500 and display bezel The front cover of a desktop or tower computer case. The term also refers to the individual drive bay covers, which are removed to install CD-ROMs and other removable drives that require access from the front of the case. widths approaching the thickness of a pencil, the idea of creating twice the amount of available screen space to employees is more approachable than ever. However, few IT managers will outfit an office environment with dual-monitors simply because they can. Return on investment, as with any IT expenditure, must drive the decision. "Based on an extensive analysis of our environment and workflow, we found using dual-monitor and triple-monitor desktops could provide our Customer Care representatives with substantial productivity and efficiency gains," said Mark Kaplan
Mark Kaplan is an American violinist who studied at the Juilliard School under Dorothy DeLay. He is currently a professor at Indiana University's Jacobs School of Music. , IT Director for Software Spectrum, a multi-national provider of business-to-business IT solutions and services. "Our CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. signed off on the proposal, and we've now supplied over 500 of our employees worldwide with two NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. LCD displays each." Software Spectrum began seeing results almost immediately. Software Spectrum's Customer Care reps could now view several application windows simultaneously, minimizing the amount of scrolling (chat, games) scrolling - To flood a chat room or Internet game with text or macros in an attempt to annoy the occupants. This can often cause the chat room to be "uninhabitable" due to the "noise" created by the scroller. Compare spam. , navigating and printing they had to do in order to access and view the information pertinent to the customer file they were working with. "After the dual-monitor deployment, we noticed a significant decrease in customer hold times as well as expenses associated with extra printing," said Kaplan. "Because the Customer Care group experienced such a significant increase in productivity, the organization was able to maintain its customer service levels without incurring any additional labor costs." A dual-monitor arrangement can provide benefits beyond increased efficiency and productivity. Forbes.com, an internationally acclaimed business Web site, noticed a 50 percent reduction in its editorial production times after deploying dual monitors on the desks of their copy editors. But the benefits went beyond simple time savings. "The added desktop space allowed the editors to increase the size of fonts and application windows, which our editors felt reduced their eye strain and fatigue," said Michael Smith Michael or Mike Smith may refer to: Journalists
In order to educate the market on the benefits of dual-display computing, NEC Display Solutions is rolling out a "Try and Buy" program in January that allows companies to experience for themselves the efficiency and productivity gains of dual monitor usage. Qualified companies will get 60 days to evaluate the impact dual-display computing can have on their businesses. A dedicated site, located at www.necdisplay.com/multiply, also is available as a resource for dual monitor case studies, set-up tips and other helpful information. About NEC Display Solutions of America, Inc. Headquartered in Itasca, Ill., NEC Display Solutions of America, Inc., is a leading provider of innovative LCD displays and integrated display solutions. NEC Display Solutions develops leading-edge visual technology and customer-focused solutions for the consumer, enterprise, professional, medical and digital signage Digital signage is a form of out-of-home advertising in which content and messages displayed on an electronic screen, or digital sign, can be changed without modification to the physical sign, typically with the goal of delivering targeted messages to specific locations at markets. NEC Display Solutions ranked as the #1 best-selling best·sell·er also best seller n. A product, such as a book, that is among those sold in the largest numbers. best stand-alone LCD monitor A flat panel display that uses liquid crystals. Although laptops have used LCDs as their flat panel technology almost exclusively, LCD is also the most popular for flat panel desktop monitors. Toward the end of 2003, sales of LCD displays for desktops overtook CRTs for the first time. provider in the U.S. for all of CY2004, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. iSuppli's quarterly monitor reports. For more information, please call 1-866-NEC-MORE, or visit www.necdisplay.com. All trademarks and registered trademarks are the property of their respective owners. Reseller prices may vary. For additional information about NEC Display Solutions of America monitors, consumers can call (866) NEC-MORE, or visit the Web site at: www.necdisplay.com/protectyourimage/. For digital images, please visit www.necdisplay.com/mml. |
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