Convoq Introduces SellASAP for Appforce at Dreamforce '05; Presence-Powered Online Meeting Tool Makes Salesforce the Center of Real Time Communications for Customer Interactions.

LEXINGTON, Mass. & SAN FRANCISCO -- Convoq, Inc., an innovative provider of communication and collaboration services, and salesforce.com (NYSE: CRM), the market and technology leader in on-demand customer relationship management (CRM), today unveiled SellASAP for Appforce. Tightly integrated with Salesforce via the Appforce on-demand platform, and immediately available to salesforce.com customers, SellASAP for Appforce enables sales professionals and managers to launch rich-media online meetings when prospects and customers are available, make themselves and experts throughout an organization more accessible, and automate tracking and reporting of these events for greater insight into team activities. E[acute accent]SellASAP for Appforce was announced today in San Francisco at Dreamforce '05, salesforce.com's third annual user and developer conference, and is an Appforce-certified solution. E[acute accent]Presence-powered selling accelerates the sales cycle and fosters better relationships between sales professionals and their customers. Sales reps can determine the presence of their contacts and instantly deliver presentations and online demonstrations from within Salesforce. SellASAP for Appforce also features Personal Links, which permit sales reps to publish their own presence to select customers for instant accessibility, and Lifeline Links that enable managers and reps to get instant access to available internal resource pools such as contracts administration, sales engineering, customer service and credit management. E[acute accent]"Convoq's SellASAP for Appforce provides our users with unified access to instant online communications tools, reinforcing Salesforce as the central platform for tracking and reporting all sales related activities," said Adam Gross, Director of Product Marketing, salesforce.com. "SellASAP for Appforce is one of the many new powerful applications announced today and Appforce allows partners like Convoq to rapidly turn their visions into real-world products."

E[acute accent]Product Gives Managers High Level View; Packages Innovative Meeting Tools

E[acute accent]SellASAP for Appforce provides sales managers with greater real-time visibility into team activities. SellASAP for Appforce offers a manager dashboard that updates online meeting activity, transcripts of sales meetings for training purposes, and the ability to view when sales reps are available for one-on-one or team conferences.

E[acute accent]Other SellASAP for Appforce features include:

E[acute accent]--Presentation and application sharing - Interactive, multiparty sharing of PowerPoint or desktop applications for demos and pitches;

E[acute accent]--Video and VoIP - More personal and intimate meetings with high quality rich media;

E[acute accent]--Automatic meeting data capture - Stops data leakage and gives reps more time to sell by eliminating time-consuming data entry;

E[acute accent]--Microsoft Outlook Integration - Schedule meetings and send invitations through Outlook;

E[acute accent]--Integration with Salesforce Role Hierarchy - Keeps contact lists reflective of sales team structure and up-to-date;

E[acute accent]--Team selling - Gain access to enterprise resources and bring experts into meetings privately;

E[acute accent]--Installation-free participation - Following the "no software" salesforce.com model, there is nothing for meeting participants to download with SellASAP's Flash-based architecture.

E[acute accent]"Savvy companies have invested in salesforce.com to help maximize sales effectiveness, to essentially use the service as a central repository for all sales activity and related data," said Chuck Digate, CEO of Convoq. "With the launch of SellASAP for Appforce, we're automating the data collection process for sales organizations through our extensive tracking and reporting features helping sales organizations to spend less time entering data and more time selling. In addition, by enabling individuals to instantly communicate with prospects as well as other team members and corporate resources we're accelerating the information flows between customers and their account teams. In the end, it's all about closing the deal more rapidly and delighting customers with first rate account management." E[acute accent]Appforce is a complete on-demand platform that includes Appforce Builder, Appforce DB, Appforce API and the Appforce OS for development & deployment of multiple on-demand applications. Appforce provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. E[acute accent]SellASAP is currently in private beta testing and will be Generally Available to salesforce.com users in Q4 2005. SellASAP subscriptions are priced starting at $30 per user per month for a 20 user license.

E[acute accent]About salesforce.com

E[acute accent]Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce family of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on demand. Appforce, salesforce.com's on-demand platform, allows customers to customize and integrate the Salesforce family to meet their unique business needs, and build whole new powerful applications quickly and easily. Appforce applications are available via AppExchange, salesforce.com's on-demand application sharing service. Customers can also take advantage of salesforce.com's world-class training, support, consulting and best practices offerings. E[acute accent]As of July 31, 2005, salesforce.com manages customer information for approximately 16,900 customers and approximately 308,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com services should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

E[acute accent]About Convoq

E[acute accent]Convoq is an innovative provider of communication and collaboration services. The company's new product, SellASAP for Appforce, makes salesforce the center of online communications for customer interactions. Through its unique combination of presence management, rich media collaboration tools and tight integration with Salesforce, SellASAP for Appforce empowers companies and their sales organizations to take an unfair share of their markets. E[acute accent]Convoq is backed by two leading venture capital firms: North Bridge Venture Partners and Polaris Venture Partners. The company is based in Lexington, Massachusetts. For additional information, please visit www.convoq.com.

E[acute accent]Salesforce.com is a registered trademark of, and Appforce and AppExchange are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.