Conversagent Changes Its Name to Colloquis.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of -- Conversagent, a developer of automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. customer-service solutions, announced today that it has changed its name to Colloquis. Colloquis CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Stephen Klein said, "Our new name strongly encapsulates the advantage we bring to the marketplace. Colloquis (pronounced cull cull the act of culling. Called also cast. oh' kwis) derives from the Latin word 'colloquium,' meaning conversation. This is precisely what our Automated Service Agent(TM) (ASA Asa (ā`sə), in the Bible, king of Judah, son and successor of Abijah. He was a good king, zealous in his extirpation of idols. When Baasha of Israel took Ramah (a few miles N of Jerusalem), Asa bought the help of Benhadad of Damascus and ) system delivers. Colloquis' technology enables conversational self-service and other high-value uses of our natural language platform. Offering automated conversations is a low-cost solution for businesses and a high-value resource for customers who get immediate and accurate service." Colloquis' revolutionary technology has been rapidly adopted. Comcast, Time-Warner Cable and Cox--the top three US cable companies with 38 million subscribers (more than half of the US total)--have implemented Colloquis' solution. More recently, Cingular, the nation's largest cellular telephone company, and Vonage, the pioneering provider of broadband telephone See IP phone, softphone and VoIP. services, have successfully deployed ASA systems. Other clients include CareerBuilder.com, the nation's highest volume jobsite, and Panasonic, one of the world's leading consumer electronic companies. Colloquis' ASA system delivers effective service at low cost by answering customers' questions and deflecting calls to high-cost customer service representatives. Customers type in questions in their own words, the questions are routed through the ASA and the customer receives an answer with virtually no delay. In doing so, Colloquis drives improved profitability and strengthens a company's reputation for quality customer service. About Colloquis Colloquis improves the way companies serve their customers and employees by enhancing service quality at greatly reduced costs. The company's Automated Service Agent(TM) system engages customers in typed natural-language conversations to deliver answers in real time. Fortune 100 companies use Colloquis for a broad range of applications, including customer self-service, enterprise information access, marketing and community outreach Outreach is an effort by an organization or group to connect its ideas or practices to the efforts of other organizations, groups, specific audiences or the general public. . Colloquis' innovations are protected by issued and pending patents. Colloquis is based in New York, NY and Sunnyvale, CA. For more information, please visit http://www.colloquis.com. |
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