Convergys to Provide World's Largest Hotel Group with Outsourced HR Services.CINCINNATI & SINGAPORE -- Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), a global leader in customer care, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , and billing services, announced today it has signed a 6-year contract to provide human resources business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in (HR BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ) services to support the Asia Pacific region of the InterContinental Hotels Group InterContinental Hotels Group (IHG) (LSE: IHG NYSE: IHG) is a multinational company which operates several hotel brands. The largest hotel company by number of rooms (556,000 as of March 2007 [1]), its headquarters are in Windsor just outside Greater London and (NYSE:IHG IHG Intercontinental Hotels Group IHG Iris Hypoplasia with Glaucoma ). Convergys service centers in Bangalore, India; Kuala Lumpur Kuala Lumpur (kwä`lə l  m`pr), city (1990 est. pop. , Malaysia; and Dalian, China, will provide HR data administration and payroll services for IHG corporate and reservations center employees in the Asia Pacific region. IHG is the world's largest hotel group by number of rooms with recognizable hotel brands such as InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts, Hotel Indigo, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, and Candlewood Suites. "Our business in the Asia Pacific region is growing rapidly, and as such, we needed a partner that can provide us with a scalable and cost-effective HR solution capable of accommodating our rapid employee growth across this diverse region," said Chris Paull, vice president Shared Services shared services, n.pl the administrative, clinical, or other service functions that are common to two or more hospitals or their health care facilities and used jointly or cooperatively by them. , Global Human Resources, InterContinental Hotels Group. "Our HR BPO service delivery model will ensure that IHG has ready access to information about its workforce, enabling it to improve employee satisfaction and productivity while driving strategic business decisions regarding its human capital," said Karen Bowman, president of Convergys' Employee Care business. Convergys designs, implements, and manages HR BPO solutions for all facets of the employment life cycle: recruiting & resourcing, compensation, HR administration, payroll, benefits, performance management, learning, and business intelligence. Clients using Convergys' outsourced HR services improve their business performance through greater efficiency, reduced administrative costs administrative costs, n.pl the overhead expenses incurred in the operation of a dental benefits program, excluding costs of dental services provided. , and better utilization of strategic workforce information. Convergys is Outthinking and Outdoing(TM) on behalf of its clients every day. About Intercontinental Hotels Group InterContinental Hotels Group PLC of the United Kingdom (LON LON Longitude LON League of Nations LON Local Operating Network LON Labyrinth of Nightmare (Yu-Gi-Oh cards) LON Launch on Need (International Space Station) LON London - All Airports :IHG, NYSE:IHG (ADRs)) is the world's largest hotel group by number of rooms. InterContinental Hotels Group owns, manages, leases or franchises, through various subsidiaries, over 3,650 hotels and 540,000 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognized and respected hotel brands including InterContinental[R] Hotels & Resorts, Crowne Plaza[R] Hotels & Resorts, Holiday Inn[R] Hotels and Resorts, Holiday Inn Express[R], Staybridge Suites[R], Candlewood Suites[R] and Hotel Indigo[R], and also manages the world's largest hotel loyalty program, Priority Club[R] Rewards with over 28 million members worldwide. InterContinental Hotels Group offers information and online reservations for all its hotel brands at www.ichotelsgroup.com and information for the Priority Club Rewards program at www.priorityclub.com. For the latest news from InterContinental Hotels Group, visit our online Press Office at www.ihgplc.com/media. About Convergys Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products. Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 68,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com (Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation. All other marks are the property of their respective owner.) |
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