Convergys ships ICOMS Web Self Care 2.0.Worldwide Computer Products News-11 October October: see month. 2002-Convergys ships ICOMS ICOMS Integrated Communications Operations Management system ICOMS Improved Conventional Mine System Web Self Care 2.0 (C)1995-2002 M2 COMMUNICATIONS LTD LTD 1 Laron-type dwarfism 2 Leukotriene D 3 Long-term depression, see there 4. Long-term disability http://www.m2.com Billing, employee care and customer care services provider Convergys Corp has launched version 2.0 of ICOMS Web Self Care. The new offering is designed to enable customers using Convergys' ICOMS cable and broadband billing and customer care software to extend their self-service options. Customers can access their accounts through an online user interface and carry out a number of self-service processes. Convergys has claimed that this will reduce service costs and improve customer satisfaction. The cost of ICOMS Web Self Care 2.0 was not disclosed. ((Comments on this story may be sent to info@m2.com)) |
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