Convergys and iPIN to Integrate Geneva Active Revenue Management Software with iPIN e-Payment Platform.

Business Editors

CINCINNATI & CAMBRIDGE, UK--(BUSINESS WIRE)--Dec. 5, 2001

Convergys Corporation (NYSE:CVG), the global leader in integrated billing and customer care services, and iPIN, the premier provider of fixed and mobile e-Payments technologies, today announced the signing of an alliance agreement to offer a comprehensive, leading edge solution covering rating, billing, and e-Payments. Convergys' Geneva(TM) Active Revenue Management (ARM) software will be integrated with the iPIN e-Payment platform. The two companies will be engaging in joint marketing and sales activities and iPIN has also joined the recently announced Geneva Carrier Grade Real-Time partner accreditation program.

In the fast-evolving customer care, billing, and payments market, operators are re-evaluating their legacy billing and payments infrastructure. There is a need for solutions that can handle traditional bill payment methods and also provide the functionality needed in emerging arenas such as content-based transactions and cross-currency risk and transaction management. The Convergys / iPIN alliance will address this need.

"A concern of many telecommunication companies is the integration of new payment applications into their existing billing systems. We are pleased to be partnering with a global billing leader, Convergys. Together we provide a seamless billing and payment solution that addresses the new mobile market," stated Alexandre Gonthier, SVP European Operations, iPIN. "This alliance allows us to achieve our joint objective of delivering leading-edge billing and e-Payment solutions for mobile commerce."

The Yankee Group report, "Billing for Wireless Content: Examining the Dynamics and Complexities," states that the dynamics of the mobile value chain require a new infrastructure in order to ensure accurate billing, bill settlement, and service level agreement (SLA) assurance. Together, Geneva's sophisticated rating and billing functionality, which includes real-time transaction authorization, real-time discounting, and multi-party billing, and iPIN, the most advanced e-Payment software on the market, with its ability to provide safe, secure processing of end-user transactions, provides a compelling solution to emerging market requirements.

"We selected iPIN as an e-Payments partner because we recognized the synergies in our approach to developments in the billing and e-Payments markets," commented Stephen Thomas, Managing Director of Convergys EMEA. "Together iPIN and Geneva will enable mobile operators to charge and collect payments for new types of transactions including mobile data and multimedia subscriptions. The solution provides operators with a significant opportunity to increase average revenue per user."

Geneva, Convergys' award-winning ARM software, is a real-time, transaction-based, best-of-breed rating and billing application module offering the performance required by major carriers handling large volumes of data. Geneva can bill for any service or combination of services.

About iPIN

iPIN (www.ipin.com) is the premier provider of fixed and mobile e-Payment technologies that solidifies the electronic payment relationships between billers, issuers, financial institutions, merchants, and consumers. The iPIN solution manages the entire e-Payment cycle including authentication, transaction management, clearing and settlement, and customer support.

iPIN enables its partners to operate B2C, B2B, and person-to-person payment applications in the wireless and Web environments as well as in the off-line world at physical in-store locations. Through iPIN, fixed and mobile payments for such items as digital and hard goods, micropayments or macropayments, and subscriptions can be made using customer's bank accounts, stored value accounts, eWallets, wireless bills, credit cards, or cash. The global architecture of the solution, which accommodates international payment requirements, provides for open and interoperable transaction processing between iPIN customers. iPIN's white label solution can be customized and branded to meet individual e-Payment needs.

iPIN has been selected by worldwide banks, telecommunications providers, automotive OEMs, ISPs, and merchants to launch its global e-Payment initiatives. Customers include British Telecom, France Telecom, Hong Kong Shanghai Bank, Club Internet, and Internet Gold, among others.

iPIN is a privately held corporation based in Belmont, CA with offices in the U.K., Germany, France, and Hong Kong. For further information, contact in the U.S.: Rhonda Motil, [phone], ([e-mail]), in Europe: Marc Kawam [phone] ([e-mail]), in Asia: Raymond Chu, [phone], ([e-mail]), or visit the website www.ipin.com.

About Convergys

Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 30 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.

We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers. This commitment is validated by the more than 1.3 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.2 million separate customer contacts we manage each day, both live and via electronic interaction.

Convergys (TM) employs nearly 44,000 people in 46 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Israel, and Europe. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.

(Convergys, the Convergys logo, and Geneva are trademarks of Convergys Corporation.)

Convergys EMEA is located in Cambourne Business Park, Cambourne, Cambridge, CB3 6DN, UK. In addition to its five offices in the UK, Convergys has European offices in Germany, France, Spain, Italy, the Netherlands, and Sweden.

Previous news releases and other information about Convergys can be viewed on our Web sites: www.convergys.com and www.genevatechnology.com