Convergys Names Three Executives to Lead Global Billing Strategy and Growth for Its Information Management Group.Business Editors ITU (International Telecommunication Union, Geneva, Switzerland, www.itu.ch) A telecommunications standards body that is under the auspices of the United Nations. Comprising more than 185 member countries, the ITU sets standards for global telecom networks. TELECOM WORLD 2003 CINCINNATI--(BUSINESS WIRE)--Oct. 10, 2003 Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), the global leader in integrated billing, employee care, and customer care services, has named three executives to senior management positions in its Information Management Group (IMG IMG International medical graduate, see there ). Jean-Herve Jenn has been named President of Convergys (IMG) for Europe, the Middle East and Africa Europe, the Middle East and Africa, usually abbreviated to EMEA, is a regional designation used for government, marketing and business purposes. It is particularly common amongst North American based companies, who often divide their international operations into the (EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. ). Francois Lancon has been named President of Convergys (IMG) for the Asia Pacific region, and Raul A. Rodriguez has been named President Convergys (IMG) for Central and Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. . These executives will report to Steve Robertson Steve Robertson (born July 4, 1964) is a race car driver from Hackney, England. After spending three years in British Formula Three (which included a 3rd place championship finish in 1990), he won the 1994 Indy Lights championship and captured 7 wins during his 2 years in , President of Convergys' International Information Management Group. These appointments reflect Convergys' continuing strategy to solidify its industry leadership and focus on serving global clients. "As we expand our global reach, these talented and highly qualified individuals will be instrumental in guiding our efforts to become the world leader in billing software and customer care services," said Stephen Robertson Stephen Robertson (born March 16, 1977 in Glasgow) is a Scottish professional goalkeeper currently playing for Airdrie. Robertson began his career at St. Johnstone, where he progressed through the youth ranks with the likes of Danny Griffin and Stuart McCluskey, even . As Convergys President IMG for EMEA, Jean-Herve Jenn is responsible for the execution of Convergys strategic billing and customer care initiatives throughout Europe, the Middle East, and Africa. Jenn joins Convergys from Goldman Sachs The Goldman Sachs Group, Inc., or simply Goldman Sachs (NYSE: GS) is one of the world's largest global investment banks. Goldman Sachs was founded in 1869, and is headquartered in the Lower Manhattan area of New York City at 85 Broad Street. , where he led a team responsible for all strategic dialogues with large corporate, institutional, and government clients of Goldman Sachs. Jenn brings to Convergys a wealth of experience in telecommunications and services as well as a financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. background and a track record of working with major clients. Previously Jenn was with KPMG KPMG Klynveld Peat Marwick Goerdeler (accounting firm) KPMG Kaiser Permanente Medical Group KPMG Keiner Prüft Mehr Genau (German) KPMG Kommen Prüfen Meckern Gehen as European Head of Telecommunication, Technology and Media and in a senior management role at Gemini Consulting, responsible for Southern Europe. Jenn has Masters Degrees from Ecole Speciale des Travaux Publics, Paris and UCLA UCLA University of California at Los Angeles UCLA University Center for Learning Assistance (Illinois State University) UCLA University of Carrollton, TX and Lower Addison, TX . He also attended an executive management programme at Insead. Jenn will be based in Convergys' Cambourne, United Kingdom office. Convergys President IMG for AsiaPac, Francois Lancon is responsible for the execution of Convergys strategic billing and customer care initiatives in the Asia Pacific market and is based in Convergys' Singapore office. Lancon comes to Convergys with broad experience in communications technology and software fields having recently held a number of senior positions with Nortel Networks in the Asia Pacific region. While with Nortel Networks, Lancon is credited with building full autonomous local structures in important markets while achieving significant sales growth. Lancon earned degrees in business and computer science from Ecole Polytechnique and Ecole Superieure D'Electricite, respectively, in Paris. Convergys President IMG for LatAm, Raul A. Rodriguez, based in Convergys' Sao Paulo office, is responsible for the execution of Convergys strategic billing and customer care initiatives in the Central and Latin American markets. Before joining Convergys, Rodriguez served as vice president of Sales Latin America for Openwave Systems Inc. Rodriguez spent 16 years with Tandem Computers and Compaq Computers where he held multiple positions with worldwide responsibility, including VP of Telecom Platforms, VP of Marketing and Business Development. At Tandem Computers, Rodriguez was VP of Telco sales in Latin America and President of Tandem do Brazil. He is credited with the growth in Mobility Management and Telco products for Compaq Telecommunications. Rodriguez earned his Master's Degree in electronics engineering and computer communications networks from Monmouth College in Long Branch, New Jersey. About Convergys Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 40 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 120 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction. Convergys(R) employs more than 48,000 people in 50 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati. (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) (EDITORS: Biographies and photos are available on request.) |
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