Convergys Introduces New Software Testing Solutions.CINCINNATI -- Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ): --Combines consulting services with automated testing (testing) automated testing - Software testing assisted with software tools that require no operator input, analysis, or evaluation. software --Shortens the testing lifecycle for price plans at SunCom Wireless A new suite of software testing Software testing is the process used to measure the quality of developed computer software. Usually, quality is constrained to such topics as correctness, completeness, security, but can also include more technical requirements as described under the ISO standard ISO 9126, such solutions from Convergys Corporation (NYSE:CVG) combining consulting services with automated testing software is now available to businesses seeking to strengthen their software testing capabilities. Convergys Testing Solutions combine professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. offerings with Convergys Easy Test, an automated software application testing application testing - system testing tool. Businesses using Convergys Testing Solutions can enhance the quality of their products and services by thoroughly testing and verifying changes to mission-critical systems such as billing and customer care. Under a contract signed recently with Convergys, SunCom Wireless is using Convergys Testing Solutions to bring complex voice and data pricing plans to market quickly. Convergys is providing testing consulting services in the form of software configuration, customization, project management, and system testing (testing) system testing - (Or "application testing") A type of testing to confirm that all code modules work as specified, and that the system as a whole performs adequately on the platform on which it will be deployed. . Initially, SunCom Wireless is using the Convergys Easy Test software to automate the building of new wireless price plans and services into the billing application hosted by Convergys. Convergys Easy Test has automated the recurring data entry tasks SunCom Wireless undertakes in creating and building new plans. "Reducing the time and cost of introducing new price plans to market, while improving plan accuracy with the help of Convergys Easy Test, helps us deliver on our strategy to be a leading value-priced wireless carrier, " said Emilio Echave, senior vice president of operations for SunCom Wireless. "Convergys developed the Easy Test software to address our unmet needs from existing testing products on the marketplace. After client requests to make this solution commercially available, we created Convergys Testing Solutions, including the Convergys Easy Test application testing tool," said Andrea Ayers, Convergys' president of government and new markets. "With our extensive industry experience of developing and testing complex software applications for large businesses, we believe Convergys Testing Solutions will help our clients enhance their testing business processes and realize the true return on investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ) from test automation." Convergys Easy Test is a uniquely intuitive software Application programs that have a friendly interface and work like users would expect. Menu functions are available in a logical order that one finds natural. The most common functions are presented in one menu or are located at the top of the menu list rather than being buried in rigid application testing tool that uses natural language test scripts that are table, data, and key word-driven. This tool enables companies to use less-technical personnel to create and execute complex, comprehensive end-to-end test scripts freeing up their highly experienced programmers to focus on the development of mission-critical applications. Convergys Easy Test offers improved application quality, quicker time to market, and reduced costs by --Eliminating the need to write multiple scripts, therefore reducing testing timeframes. --Enabling the restart of testing from the point of failure without the need for specific programming knowledge. --Offering comprehensive testing across disparate systems from different vendors such as an order entry system, an inventory system, and a billing system. --Enabling the testing of front-end (GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. ) and back-end (server/APIs) processes within a single script. --Providing a consistent approach that supports multiple platforms Refers to two or more operating environments, which typically include the CPU family and operating system. For example, if versions of a program run on Windows and the Macintosh, the software is said to support multiple platforms. . Additionally, with Convergys Easy Test, users have the ability to begin building automated test cases at the same time application software is being developed. A fully operational system is not required for testing to begin, as is the case with most conventional test tools. With the concurrent testing functionality of Convergys Easy Test, users can write test cases as soon as the requirements are defined, ultimately resulting in cost savings and quicker time to market. Convergys Easy Test can be easily installed on a single PC as well as a network-based global system. Today, Easy Test is installed and supporting the testing functions of hundreds of testers around the world. Companies interested in Convergys Testing Solutions should contact Convergys at +1 800 344 3000 or +1 513 458 1300. By applying more than 20 years of operational experience in customer care, Convergys brings clarity and rigor rigor /rig·or/ (rig´er) [L.] chill; rigidity. rigor mor´tis the stiffening of a dead body accompanying depletion of adenosine triphosphate in the muscle fibers. to defining, implementing, and managing client-specific solutions. Convergys' solutions help our clients improve operational efficiency and service quality, enrich the customer experience, and strengthen customer relationships to improve their competitive advantage and increase revenue growth. Convergys is Outthinking and Outdoing (tm) on behalf of its clients every day. About SunCom Wireless SunCom Wireless is a leader in offering digital wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. services to consumers in the Southeastern United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Puerto Rico Puerto Rico (pwār`tō rē`kō), island (2005 est. pop. 3,917,000), 3,508 sq mi (9,086 sq km), West Indies, c.1,000 mi (1,610 km) SE of Miami, Fla. , and the U.S. Virgin Islands. With more than one million subscribers, SunCom is committed to delivering Truth in Wireless by treating customers with respect, offering simple, straightforward plans, and by providing access to the largest GSM network and the latest technology choices. For more information about SunCom products and services, visit www.suncom.com or call 877-CALL-SUN (877-225-5786). About Convergys Convergys Corporation (NYSE:CVG) is a global leader in providing customer care, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products. Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 65,000 employees in 74 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com (Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) |
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