Convergys Corporation Appoints Stephen Robertson Executive Vice President of Operations for Information Management Group.Business Editors CINCINNATI--(BUSINESS WIRE)--Jan. 27, 2000 Convergys Corporation announces the appointment of Stephen L. Robertson as executive vice president of operations for the corporation's Information Management Group. In his new role, he is responsible for the wireless, wireline, cable, and utility billing businesses of Convergys' Information Management Group plus its data center operations. In his 24-year career in telecommunications and information technology, Mr. Robertson has held a number of executive positions in operations, marketing, and strategic planning Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people. . Much of his career was spent at Cincinnati Bell Cincinnati Bell is the dominant telephone company for Cincinnati, Ohio and its nearby suburbs in Ohio, Indiana and Kentucky. The parent company is named Cincinnati Bell Inc. where he was responsible for a number of new business start-ups as well as leading numerous technical and service organizations within that company. Most recently Mr. Robertson served as President of Telecom Solutions for Convergys Information Management Group. Mr. Robertson holds a degree in engineering from the University of Missouri at Rolla and earned his MBA MBA abbr. Master of Business Administration Noun 1. MBA - a master's degree in business Master in Business, Master in Business Administration from Xavier University For other educational institutions using the name Xavier, see . Xavier University may refer to: In the United States:
ABOUT CONVERGYS Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ) is the global leader in providing outsourced, integrated, customer care and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million calls each day. Convergys(SM) provides customer care, billing and employee care services to the top companies in a wide range of industries, including communications, Internet, cable and broadband services, technology, consumer products, financial services, utilities, healthcare and hospitality. Headquartered in Cincinnati, Ohio, Convergys employs over 41,000 people in its 36 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is on the Internet at convergys.com Convergys is pronounced: kun VER Ver personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322] See : Spring jis. Convergys and the Convergys logo are service marks of Convergys Corporation. NOTE TO EDITORS: A Photo of Mr. Robertson is available upon request. |
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