Convergys Continues Community Action Day Tradition Around the World; Leading Customer Care and Billing Services Provider Continues Community Commitment.

CINCINNATI--(BUSINESS WIRE)--Sept. 30, 1999--

Convergys Corporation today announced plans to continue its traditional Community Action Day activities this year with projects throughout the United States and in other countries around the world. On Saturday, October 2, many of Convergys' 35,000 employees will team up with their co-workers and families to honor traditions started over the last three years and to get involved in service projects to help improve the communities where they live and work.

Convergys operates 33 call centers plus state-of-the-art data centers and other offices in the United States, Canada, and Europe.

"Since we started Community Action Day in 1996, employee involvement has increased significantly every year. The outstanding nature of our people is demonstrated by the many caring, compassionate employees who personally volunteer in the communities where they live and work on a regular basis," said Jim Orr, president and CEO of Convergys.

Orr continued, "Our Community Action Day does make a difference because it gives our employees a chance to join with their co-workers in the spirit of teamwork and camaraderie - qualities that Convergys holds dearly. Their dedication shows our continuing commitment to support worthwhile causes in our communities."

During last year's Community Action Day, employees and their families around the world volunteered over 8,000 hours and donated nearly $30,000 for various charities.

ABOUT CONVERGYS

Convergys Corporation (NYSE:CVG) is the global leader in providing outsourced, integrated, customer care and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage.

Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million customer contacts each day.

Convergys(SM) serves the top companies in a wide range of industries, including communications, technology, cable and broadband services, consumer products, financial services, utilities, healthcare, hospitality, and direct response.

Headquartered in Cincinnati, Ohio, Convergys employs over 35,000 people in its 33 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is on the Internet at convergys.com

Convergys is pronounced kun VER jis. Convergys and the Convergys logo are service marks of Convergys Corporation.