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Convergys Buys Business and Assets of Billing and Customer Care Provider TelesensKSCL Limited.


Business Editors and High Tech Writers

Convergys Corporation (NYSE NYSE

See: New York Stock Exchange
:CVG CVG Convergys Corp
CVG Corporación Venezolana de Guayana
CVG Clear Vertical Grain (woodworking)
CVG Carrier Group
CVG Corporacion Venezolana de Guyana
CVG Comprehensive Video Group (South Hackensack, NJ, USA) 
), the global leader in integrated billing, employee care, and customer care services, announced today it has purchased the business and assets of TelesensKSCL Limited (TelesensKSCL) of Edinburgh, Scotland, a subsidiary of TelesensKSCL AG of Cologne, Germany, from the receivers. Nick Edwards, Nick Dargan, and John Reid John Reid may refer to:
  • John Reid (soldier) (born 1721), a British general and musical composer, who left a bequest to fund a chair in Music at the University of Edinburgh
  • John Dowsley Reid (1859-1929), a Canadian parliamentarian and Cabinet minister
  • John C. W.
 of Deloitte & Touche were appointed receivers on June 26, 2002, by the Royal Bank of Scotland
This article deals with the retail bank. "Royal Bank of Scotland" can also refer to its holding company: Royal Bank of Scotland Group."


The Royal Bank of Scotland Plc (Scottish Gaelic: Banca Rìoghail na h-Alba
 plc, at the request of the Board of Directors of TelesensKSCL. The closing took place on July 3 in Edinburgh.

TelesensKSCL developed and licensed billing systems for voice and data services for mobile networks in the global telecommunications industry. More than 19 million people in 30 countries received their telephone bills through TelesensKSCL's billing and customer care applications. The company's clients included three of Vodafone Group plc's (NYSE: VOD See video-on-demand.

VoD - video on demand
) European operations (Ireland, Greece, and Romania), Smartone in Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. , and Finnish mobile operator Radiolinja Oy. The acquisition will also strengthen Convergys' support of two Tier 1 clients it previously shared with TelesensKSCL, mmO2 plc (NYSE: OOM), and Orange France. Convergys will continue to support TelesensKSCL' s products and its existing client base.

As a result of the acquisition, Convergys will employ about 230 former TelesensKSCL employees in locations in Scotland and France.

"This acquisition is an important development for Convergys as well as for TelesensKSCL's many international communications clients," said Steve Robertson Steve Robertson (born July 4, 1964) is a race car driver from Hackney, England.

After spending three years in British Formula Three (which included a 3rd place championship finish in 1990), he won the 1994 Indy Lights championship and captured 7 wins during his 2 years in
, President of Convergys International. "First of all, this acquisition builds on our publicly stated strategy to accelerate revenue growth and market coverage in billing and customer care internationally. Second, Convergys is a financially stable company and a world leader in billing and customer care. This acquisition brings financial stability and deep operational resources to support TelesensKSCL's clients who faced critical uncertainty about the future of their billing systems with the announcement of TelesensKSCL's insolvency."

Specifically, the benefits of the TelesensKSCL acquisition to Convergys include:
-- Expanding Convergys' position as one of the top billing and customer care companies in the Europe, Middle East, and Asia markets

-- Opening opportunities to provide advanced billing and customer care products to TelesensKSCL's existing client base

-- Adding a group of talented employees


About Convergys

Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services See broadband and broadband service provider. , technology, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, and other industries in more than 40 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.

We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 120 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction.

Convergys (TM) employs more than 45,000 people in 47 customer contact centers and in our data centers and other offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Canada, Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.

(Convergys and the Convergys logo are trademarks of Convergys Corporation.)
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 3, 2002
Words:564
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