Convergys Appoints P&G Internet Executive as President of Its Internet Solutions Business Unit.Business Editors CINCINNATI--(BUSINESS WIRE)--March 2, 2000 Convergys Corporation, the world leader in providing integrated, billing and customer care for communications companies, announced today the appointment of James P. Boyce as president of its Internet Solutions Business Unit, effective April 1. Boyce will report to Bob Marino, president of Convergys' Information Management Group. As P&G's (NYSE NYSE See: New York Stock Exchange :PG) vice-president of global Customer Business Development - eBusiness, Boyce led the team which defined the strategy for utilizing the Web to accelerate business growth, increase speed to market, lower costs, and improve innovation and collaboration. He also led the creation and implementation of P&G's B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G. B2B - business to business strategies and negotiated mutually beneficial collaborations with AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services. (NYSE:AOL), Yahoo! (Nasdaq:YHOO YHOO Yahoo! Inc. (NASDAQ symbol) ), Cisco (Nasdaq:CSCO CSCO Cisco Systems Incorporated (stock symbol) CSCO Chief Supply Chain Officer ), IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) (NYSE:IBM), Microsoft (Nasdaq:MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ), eRetailers, and many other Internet-leading companies. Boyce will be responsible for the continuing expansion of Convergys' IP-related business opportunities, and the continuing development of Catalys(SM), a comprehensive real-time, client-server, billing and customer care application introduced last October and created specifically for IP (Internet protocol) service providers in both domestic and international markets. "Convergys created its Internet Solutions business unit early in 1999. Its charter was to bring to the rapidly expanding market for Internet-based services the proven scale, experience, and expertise of the world's largest communications billing and customer care company which produces over 1.3 million bills daily for the wireless industry," said Marino. "Jim Boyce has a 20 year history of developing productive relationships and delivering outstanding business and organizational results. He brings to Convergys' established IP business unit a demonstrated record of success in eBusiness, sales and general management, and executive relationship-building. These talents will serve the company well as we move forward aggressively to produce immediate results for our clients and our shareholders in the rapidly changing Internet and eCommerce space." "Convergys is well-positioned to capitalize on this rapidly growing global market. The services we provide and the new solutions we will offer are at the core of the most attractive business segment in the world today: Internet business-to-business applications delivered through traditional or wireless access," said Boyce. "There is no more attractive opportunity to create significant shareholder value than in providing innovative, cost-effective, and scaleable products for our clients." Convergys recently announced alliances with Level 3 Communications
Level 3 Communications NASDAQ: LVLT is a communications and information services company headquartered in Broomfield, Colorado, USA. to address the explosive demand for IP-based services and networks, and with NARUS NARUS Navy Aircraft Resources Utilization Study to enable value-based, billing and customer-care services that are scalable, flexible, easy to deploy, and based on comprehensive real-time usage data from the IP network. ABOUT CONVERGYS Convergys Corporation (NYSE:CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ) is the global leader in providing outsourced, integrated, billing and customer care services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million calls each day. Convergys(SM) provides customer care, billing and employee care services to the top companies in a wide range of industries, including communications, Internet, cable and broadband services, technology, consumer products, financial services, utilities, healthcare and hospitality. Headquartered in Cincinnati, Ohio, Convergys employs over 41,000 people in its 36 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is on the Internet at convergys.com Convergys is pronounced: kun VER Ver personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322] See : Spring jis. Convergys, Catalys, and the Convergys logo are service marks of Convergys Corporation. |
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