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Convergys Appoints Monica M. Mehan as President, Convergys Europe.


Business Editors

CINCINNATI, Ohio--(BUSINESS WIRE)--March 6, 2000

Convergys Corporation, the world leader in providing integrated, billing and customer care for communications companies, announced today the appointment of Monica M. Mehan to the new position of President - Convergys Europe. Mehan will report on an interim basis to both Dave Dougherty, president of Convergys Customer Management Group, and Bob Marino, president of Convergys Information Management Group.

Ms. Mehan, who is currently Convergys Executive Vice President - AT&T Operations, will have responsibility for both Information Management and Customer Management activities in Europe. Ms. Mehan, who speaks fluent German, will relocate to Europe and will be headquartered in Convergys' London office.

According to Jim According to Jim is an American situation comedy television series originally broadcast by ABC. The show premiered with little publicity in October 2001, following the surprise hit comedy My Wife and Kids.  Orr, President and Chief Executive Officer of Convergys, "Monica provided strong leadership in growing the business of ATI (ATI Technologies Inc., Markham Ontario, http://ati.amd.com) A leading manufacturer of graphics chips and display adapters. Founded in 1985 by K. Y. Ho, Benny Lau and Lee Lau, ATI chips and boards are widely used by OEMs. , which Convergys acquired from AT&T (NYSE NYSE

See: New York Stock Exchange
:T). Since joining us she has contributed significantly to the successful integration of that business into Convergys. Importantly, her past responsibilities during her 32 years at AT&T included key roles in leading customer service operations and the delivery and management of billing software solutions."

Orr continued, "One of our announced goals as a company is to achieve substantial additional business in our international markets through both growth and potentially through additional acquisitions and alliances. We will also emphasize the concept of a single company with both information and customer management combined into single, comprehensive solutions to support European clients. The appointment of Monica as President of Convergys Europe increases our focus on that growth."

A native of Oak Park, Illinois Oak Park, Illinois is a suburb just west of Chicago in Cook County, Illinois, United States. Oak Park has easy access to downtown Chicago (the Chicago Loop) thanks to public transportation such as the Chicago 'L', CTA buses, and Metra commuter rail. , Ms. Mehan holds a degree from Benedictine University Benedictine University has retained close relations with the Benedictine Order. Some monks from the nearby St. Procopius Abbey,located across the campus, belong to the faculty, though the vast majority of professors at Benedictine are secular instructors.  in Lisle, Illinois, and advanced degrees from Pace University in New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 and from the Massachusetts Institute of Technology Massachusetts Institute of Technology, at Cambridge; coeducational; chartered 1861, opened 1865 in Boston, moved 1916. It has long been recognized as an outstanding technological institute and its Sloan School of Management has notable programs in business, .

ABOUT CONVERGYS

Convergys Corporation (NYSE:CVG CVG Convergys Corp
CVG Corporación Venezolana de Guayana
CVG Clear Vertical Grain (woodworking)
CVG Carrier Group
CVG Corporacion Venezolana de Guyana
CVG Comprehensive Video Group (South Hackensack, NJ, USA) 
) is the global leader in providing outsourced, integrated, billing and customer care services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage.

Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million calls each day.

Convergys(SM) provides customer care, billing and employee care services to the top companies in a wide range of industries, including communications, Internet, cable and broadband services, technology, consumer products, financial services, utilities, healthcare and hospitality.

Headquartered in Cincinnati, Ohio, Convergys employs over 41,000 people in its 36 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is on the Internet at convergys.com

Convergys is pronounced: kun VER Ver

personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322]

See : Spring
 jis. Convergys, Catalys, and the Convergys logo are service marks of Convergys Corporation.

Note to Editors: A "tif" file of Ms. Mehan's color picture is available on request.
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 6, 2000
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