Convergys Appoints Executive to Manage New Philippine Operations.Business Editors/High-Tech Writers CINCINNATI & MANILA, Philippines--(BUSINESS WIRE)--July 8, 2003 Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), the global leader in integrated billing, employee care, and customer care services, has appointed Marife Zamora as Vice President and Country Manager of the company's new operations in the Philippines. She is responsible for overseeing the operations of Convergys' two contact centers in Metro Manila For the capital city of the Philippines, see . Metropolitan Manila (Filipino: Kalakhang Maynila) or the National Capital Region (NCR) (Filipino: Pambansang Punong Rehiyon and for growing the company's business in the Philippines. Zamora reports to Dennis Ross Dennis B. Ross is an American author and political figure who served as the director for policy planning in the State Department under President George H.W. Bush and special Middle East coordinator under President Bill Clinton. , General Manager of Convergys' Offshore Operations, and is located in Manila. Prior to joining Convergys, Zamora served as Managing Director for Headstrong head·strong adj. 1. Determined to have one's own way; stubbornly and often recklessly willful. See Synonyms at obstinate, unruly. 2. Resulting from willfulness and obstinacy. Incorporated, a global provider of integrated solutions and digital technologies. She was responsible for leading and managing the company's global system integration center. Previously, Zamora held a number of sales, marketing, and management positions during her 16-year tenure with IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . Zamora earned her Bachelor of Science Noun 1. Bachelor of Science - a bachelor's degree in science BS, SB bachelor's degree, baccalaureate - an academic degree conferred on someone who has successfully completed undergraduate studies degree in mathematics from the University of the Philippines In 2004, the University's seal and the Oblation were registered in the Philippine Intellectual Property Office to prevent unauthorized use and multiplication of the symbols for the centennial of the University in 2008. and has attended the Executive Education Program at The Wharton School, University of Pennsylvania (body, education) University of Pennsylvania - The home of ENIAC and Machiavelli. http://upenn.edu/. Address: Philadelphia, PA, USA. . She has two children. In May, Convergys announced that it had begun construction on two contact centers in Metro Manila's premier business districts of Makati and Pasig City. Full employment at the new contact centers is expected in the next 12 to 14 months. When the facilities are fully developed, Convergys will be providing technical help desk services along with customer support programs 24-hours-a-day for Fortune 1000 companies in the financial services, communications, and consumer products fields. About Convergys Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 40 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 120 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction. Convergys(R) employs more than 44,000 people in 47 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati. (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) (EDITORS: Photo available on request. Applications for employment in the Philippines may be sent to cps.recruiting@convergys.com |
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