Convergys Announces the Expansion of Its Global Systems Integrator Program for Atlys.Business Editors CINCINNATI--(BUSINESS WIRE)--Jan. 6, 2000 In connection with the recent launch of the Convergys Systems Integrator Program, Convergys Corporation today announced the addition of PricewaterhouseCoopers LLP LLP - Lower Layer Protocol as a qualified global systems integrator of Convergys' new Atlys (SM) wireless customer care and billing solution. Last June, Convergys announced a similar agreement whereby IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. became a certified global systems integrator of Atlys. The Convergys Systems Integrator Program provides for the implementation of Atlys, training the practice staff of the systems integrator, and periodically sharing Atlys product and service information with the systems integrator. Agreements such as these and others that may be reached will facilitate Convergys' aggressive plans to have Atlys supported worldwide. "The wireless billing and customer care market continues to show significant growth. Atlys is specifically designed to manage this growth by supporting all major mobile network standards in an open, client-server solution capable of scaling to over 17 million subscribers in a single relational database relational database Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple. ," said Bob Marino, president of Convergys Information Management Group. "Atlys performs real-time rating allowing for world class customer care and a very cost effective approach to pre-pay. This capability enables our clients to generate additional revenues by extending service to untapped customer segments in the rapidly growing international marketplace." Atlys is available on a licensed basis or it can be managed by Convergys in its own facilities. Atlys offers: -- integrated web-based applications (for self-care, e-commerce) -- support of primary network standards (GSM, CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. , TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA). , AMPS) -- scale to over 17 million subscribers in a single database -- real-time, open, client-server architecture client-server architecture Architecture of a computer network in which many clients (remote processors) request and receive service from a centralized server (host computer). -- multiple language and multiple currency capabilities ABOUT CONVERGYS Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ) is the global leader in providing outsourced, integrated, customer care and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million calls each day. Convergys (SM) provides customer care, billing and employee care services to the top companies in a wide range of industries, including communications, Internet, cable and broadband services, technology, consumer products, financial services, utilities, healthcare and hospitality. Headquartered in Cincinnati, Ohio, Convergys employs over 35,000 people in its 36 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is on the Internet at www.convergys.com Convergys is pronounced: kun VER Ver personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322] See : Spring jis. Convergys, Atlys, and the Convergys logo are service marks of Convergys Corporation. |
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