Convergys Announces Functional Enhancements & New Customer Win for its Real-Time Convergent Charging Solution.

CINCINNATI & WAYNESBORO, Va. -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today enhancements to its Real-Time Convergent Charging Solution to improve scalability, reliability, and speed-to-market for communications service providers in their delivery of real-time services to their subscribers.

Convergys' Real-Time Convergent Charging Solution is currently deployed in a number of service providers throughout the world - enabling next-generation voice, data, and content services to be merchandised to millions of subscribers, regardless of payment type or contract status, all within a single database. The enhanced solution delivers pre-integrated network control capability, supporting 3GPP standard network interfaces such as WIN, CAMEL, and DIAMETER. It offers pre-integrated payment processing and Self-Care capability to help reduce the cost of recharge and customer care. It also leverages performance improvements within Convergys Infinys [R] Rating and Billing Manager to significantly improve both application scalability and total cost of ownership.

Convergys also announced today it has signed a multi-year contract with the first client to benefit from the enhanced solution -- NTELOS (NASDAQ: NTLS), a leading regional provider of wireless and wireline communications services to consumers and businesses. Convergys will implement its Real-Time Convergent Charging Solution for NTELOS, providing real-time Intelligent Network call control, rating and charging, balance management, and customer care for NTELOS' prepaid customer base. In addition, Convergys will serve as a service bureau, providing platform hosting and management of the solution for NTELOS.

"Convergys impressed us with its ability to deliver a highly flexible, pre-integrated prepaid charging solution to a very aggressive timeframe," said Frank Guido, President, NTELOS wireless. "The solution's flexible rating capabilities and real-time service control will allow us to continue to evolve our prepaid offerings and stay ahead of the competition."

"True payment and service convergence is a prerequisite for service providers looking for ways both to differentiate their offerings and to reduce the total cost of ownership of their BSS/OSS infrastructure," said Bob Lento, President, Information Management, for Convergys. "Our focus on enhanced real-time charging enables service providers like NTELOS to deliver advanced voice, data, and content services across their entire customer base, regardless of payment type or contract status."

Convergys BSS/OSS Solutions deliver comprehensive support for convergent services, enabling real-time marketing innovation, minimizing risk, reducing operational costs, and generating revenue in order for our clients to focus on building valuable relationships with their customers. Convergys supports six of Fortune's Top 10 communications companies.

About NTELOS

NTELOS Holdings Corp. is an integrated communications provider with headquarters in Waynesboro, Virginia. NTELOS provides products and services to customers in Virginia, West Virginia, Kentucky, Ohio, Tennessee, Maryland, and North Carolina, including wireless phone service, local and long distance telephone services, IPTV-based video services, and data services for internet access and wide area networking. Detailed information about NTELOS is available at www.ntelos.com

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys, Infinys, and the Convergys logo are registered trademarks of Convergys Corporation.)

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