Convergys Announces Adoption of Corporate Governance Principles.

Business Editors

CINCINNATI--(BUSINESS WIRE)--April 22, 2003

Convergys Corporation (NYSE:CVG), the global leader in integrated billing, employee care, and customer care services, announced today its Board of Directors has adopted corporate Governance Principles which codify existing policies and practices and will continue to serve the long-term interests of shareowners, employees, and other stakeholders.

The action memorializes existing Convergys corporate governance practices and complies with the requirements of the Sarbanes-Oxley legislation and New York Stock Exchange requirements. It further demonstrates Convergys' intention to be at the forefront of good governance policies and to require its directors, officers, and employees to maintain the highest ethical standards. The corporate Governance Principles are the culmination of an extended process that included a detailed review and analysis of corporate governance best practices.

Convergys' corporate Governance Principles are available to the public on the Internet at http://www.convergys.com/corporategovernance.html

Chairman, President, and CEO, Jim Orr, said: "Convergys' reputation is one of our company's most valuable assets and has been earned by delivering the highest quality products and services to our clients since our inception. Another key contributor to our reputation is our practice of adhering to the highest standards of business conduct. These include a commitment to sound corporate governance principles that address the interests of our shareowners, employees, and other stakeholders."

Orr continued: "Transparency is one of the important principles of good governance, and our board approved these principles and is sharing them publicly with Convergys' key stakeholders to help ensure that our standards of integrity (a Convergys core value), accountability, and excellence are apparent to all."

Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 40 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.

We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 120 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction.

Convergys(r) employs more than 44,000 people in 45 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)