Convergys And Cingular Wireless Sign Billing Agreement.CINCINNATI -- Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), a global leader in providing customer care, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , and billing services has been granted an extension of a major contract with Cingular Wireless, the nation's largest wireless provider. Under the terms of the contract extension, Convergys will continue to manage and support billing for Cingular Wireless' customers on the Customer Assistance Resource Environment (CARE) billing system. The renewed contract calls for Convergys to continue operating the CARE billing system as well as providing technical support and system enhancements. Convergys will provide the services to Cingular at Cingular's Alpharetta, Georgia Alpharetta is a city in Fulton County, Georgia, United States. As of 2006 census estimates, the city had a total population of 43,424[1]. Selected for its location next to a spring, it began as a campground, and was originally known as , data center. With the continuing growth of Cingular Wireless' customer base, the contract with Convergys enables Cingular Wireless to reduce operating costs operating costs npl → gastos mpl operacionales , introduce new services, and provide excellent customer service. "We are committed to delivering superior solutions that help Cingular reach its objectives of growing its subscriber base, reducing churn, and reducing total costs. This extended agreement will give us the opportunity to continue our record of delivering exceptional service to Cingular," said George Vonderhaar, President of Mobile and Cable Solutions at Convergys. About Convergys Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , technology, and consumer products. Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation). Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County. , Convergys has more than 62,000 employees in 68 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) |
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