Convergys Adds New Employee Care Service Through Alliance with TALX Corporation; Convergys Clients Can Now Use the Work Number to Automate Employment and Income Verification.
CINCINNATI--(BUSINESS WIRE)--March 7, 2002
Convergys Corporation (NYSE:CVG), the global leader in integrated billing, employee, and customer care services, announced today that it has formed an alliance with TALX Corporation (Nasdaq:TALX), a leading application service provider of employee care services. Under the terms of the agreement, TALX will provide The Work Number(R) services as part of Convergys' employee care solution.
The Work Number is the leading employment and income verification service. With The Work Number, authorized users can easily and quickly obtain, via the Web or over the telephone through interactive voice response (IVR), job and salary information needed for loan or employment applications.
"The Work Number will complement and further extend the broad range of HR services offered by Convergys, making the alliance a 'win-win' for both of us," said Bill Canfield, President of TALX. "The Work Number database includes more than 60 million employee payroll records from over 700 organizations across the nation."
"Convergys can deliver a more robust employee care solution through this alliance with TALX," said Ron Schultz, President of Convergys Customer Management Group. "Adding employment and income verification completes an essential offering of Convergys' employee care services."
Convergys' employee care solutions offer a "high-tech, human-touch" approach that combines advanced information management technologies and high-tech communications channels, like the Web, with well-trained employee care specialists operating out of Convergys' integrated contact centers. No other company has the expertise, capabilities, and record of accomplishment that Convergys brings to designing, implementing, and managing effective employee care solutions for its clients.
TALX is a leading application service provider (ASP) of HR, benefits, and payroll employee services. TALX services empower employees to complete transactions independently via the Internet, corporate portals, Intranets, and the telephone. Based in St. Louis, MO, TALX Corporation's common stock trades on the NASDAQ Stock Market under the symbol TALX. For more information call (800) 888-8277 or visit www.talx.com For media inquiries, contact Laura Browder at (314) 214-7224 or email@example.com.
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 30 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.
We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers. This commitment is validated by the more than 1.3 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.2 million separate customer contacts we manage each day, both live and via electronic interaction.
Convergys (TM) employs more than 45,000 people in 47 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Israel, Europe, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.
Convergys and the Convergys logo are trademarks of Convergys Corporation.