Convene at assembly of delegates meeting.

2004 NAA President Deane Dolben, CAPS, is sworn in during the Assembly of Delegates Installation Dinner at the Westin Copley Hotel in Boston.

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2004 Executive Committee officers Tom Day, CAPS, President-Elect; Joe Sharp, CAPS, Vice President; Suzanne Lovelace, NALP, CAM, Treasurer; and Dave Watkins, Secretary are sworn into office.

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2004 Region Vice Presidents (from left) Ron Shelton, CAPS, Region VI; Kirk Tate, CPM, Region VI; Gary Sanzone, CAM, CAPS, CPM, Region III; Diana Pittro, ARM, Region III; and Fred Quercetti, RAM, Region I; are sworn in.

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2004 National Suppliers Council officers Mike Hendel, Secretary; Tamela Coval, Vice Chairman; and Todd Katler, Chairman; are sworn in.

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2004 Association Executive Council officers Mark Williams, Secretary; Judy Roettig, Past President; Debbie Haukenberry, Vice President; and Rosemarie Selman, President; are sworn in.

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2004 Region Vice Presidents (from left) Bill Wollinger, Region II; Linda Page, CPM, Region IV; Marc Rosenwasser, Region IX and Melanie Murphy, Region VIII are sworn in.

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NAA Past President Jim Hepfner, CAPS, CPM, serves as Installing Officer.

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A Special Thank You to Our AOD Sponsors

NAA 2003 President Tom Shelton, CAPS, CPM, with Apartment Guide's Pat Keller and Johnnie Smith

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Coinmach's Ryan Donnelly

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For Rent's Judy Gogol and Sarah Malone

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Homestore Apartments and Rental's Joe Kaye

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Mac-Gray's Kevin Fahey and Phil Bogucki

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MRI's Russ Sandlin and Bill Evick

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NAA Strategic Growth Chair and Past President Jerry Warshaw, CAPS, CPM, (left) accepts the President's Award from Tom Shelton, CAPS, CPM.

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Deane Dolben is surrounded by his family (clockwise from top right, his wife, Sumi, and sons Daniel, Matthew and David during the President's Reception hosted by the Greater Boston Real Estate Board.

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NAA 2004 Executive Officers

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NAA 2004 Executive Officers

Deane H. Dolben, CAPS NAA President President, The Dolben Company Boston

NAA positions served: President Elect (2003); Member Services Committee Chair (2003); Vice President (2002); National Accessible Apartment Clearinghouse Chair (2002); Strategic Business Plan (2002); Treasurer (2001); Budget and Finance Committee Chair (2001); Education Foundation Board (2001-2003); NAA PAC Board of Trustees (2001); Region II Vice President (2000); Builders, Owners, & Developers Forum Chair (2000-2001); Budget and Finance Committee (2000); Communications Advisory Board (2000-2001, 2003); Joint Legislative Committee (1999, 2003); National Issues Subcommittee Chair (1999, 2003); Board Member-at-Large (1998); member of the 2001 Conference Committee and Who's the Member Task Force. He served as President of the Rental Housing Association of the Greater Boston Real Estate Board in 1997 and was a Director from 1994-2000. He attended Tufts University, majoring in mechanical engineering.

Thomas C. Day, CAPS NAA President-Elect Executive Vice President, Shamrock Management and Hepfner, Smith Airhart, & Day Dallas

NAA positions served: Vice President (2003); National Accessible Apartment Clearinghouse Chair (2003); Strategic Business Plan (2003); Treasurer (2002); Budget and Finance Committee Chair (2002); Secretary (2001); Education Foundation Board (2001-2003); National Issues Subcommittee Chair (2001); Joint Legislative Committee (2001); Budget and Finance Committee (2001); Governance Task Force Chair (2001); State and Local Issues Subcommittee Chair (2000); Legislative Committee (1996-1997, 2000); Conference Committee Chair (1993, 1999); Region VI Vice President (1991-1997); NAA PAC Board of Trustees Chair (1996-1997, 2002). He has served as President of the Apartment Association of Tarrant County and the Texas Apartment Association. He is a civil engineer and attended the University of Houston.

Joe R. Sharp, CAPS NAA Vice President President, Sharp Network Georgetown, Texas

NAA positions served: Treasurer (2003); Budget and Finance Committee Chair (2003); Lease Advisory Committee Chair (2003); Secretary (2002); Education Foundation Board (2002-2003); Budget and Finance Committee (2002); Governance Task Force (2001); Nominating Committee (1996-2000); Region VI Vice President (1985, 1996-2001); National Lease Task Force Chair (1996-2000); National Designation Instructor (1976-2001). He has served as President of the Austin Apartment Association and the Texas Apartment Association, chairing numerous committees in both associations. He is a Texas Real Estate Broker.

Suzanne G. Lovelace, NALP, CAM NAA Treasurer Vice President, Kolter Property Company West Palm Beach, Florida

NAA positions served: Secretary (2003); Balanced Budget Task Force Chair (2003); Governance Task Force Chair (2003); Lyceum (2003); Education Foundation Board (2003); Budget and Finance Committee (2003); NAA PAC Ambassador (2002-2003); Member Relations Task Force Chair (2000-2002); Region II Vice President (1998-1999); NAA PAC Board of Trustees (1998-1999); Nominating Committee (1998); Membership Committee (1998-1999); Northeast Membership Recruitment Task Force Chair (1997); Conference Committee (1997, 2001-2002); Education Advisory Council Chair (1996). National Apartment Management Accreditation Board (1994-1995); Education Committee (1993-1995). She has served as Vice President of the South East Florida Apartment Association, and as President of the Triangle Apartment Association (NC) and holds a North Carolina Real Estate Broker License. She has previously served in the executive office of the Rental Housing Association of Boston. She attended Saint Mary's College in Raleigh, N.C.

David B. Watkins Jr. NAA Secretary Vice President, Greystar Management Services Tampa, Florida

NAA positions served Conference Committee chair (2003); Lease Advisory Committee (2003); Hall of Fame Committee (2003); Conference Committee (2002); Region IX Vice President (2001-2002); Nominating and Governance (2001); Membership Committee (2000); Who's the Member (1999-2001); Legislative Committee (1999). He has served as President for the Bay Area Apartment Association, the Capitol City Apartment Association, and the Florida Apartment Association. He earned his Bachelor of Business Administration degree from the University of Mississippi in accounting. He is a Florida Real Estate Broker.

Thomas K. Shelton, CAPS, CPM Immediate Past NAA President NAA Education Foundation President Regional Partner, Greystar Real Estate Partners Phoenix

NM positions served: President (2003); President-Elect (2002); Vice President (2001); National Accessible Apartment Clearinghouse Chair (2001); Strategic Business Plan (2001); Treasurer (2000); Member Services Committee Chair (2002); Conference Committee Chair (2000); Budget and Finance Committee Chair (2000); NAA PAC Board of Trustees (2000, 2002); Secretary (1999); Education Foundation Board (1999-2003); Region VII Vice President (1996-1998); Membership Committee Chair (1998); UNITS Editorial Advisory Board (1998); Budget and Finance Committee (1997); California Task Force Chair (1997); Membership and Nominating Committee (1997). He is a HUD Certified Occupancy Specialist. He was the 1998 Chairman of the Arizona Multi-Housing Association. He earned his Bachelor of Science degree from Arizona State University.