Control-F1 Wins WebStar Service Award.Business Editors & High-Tech Writers SAN DIEGO--(BUSINESS WIRE)--Feb. 8, 2001 Supportgate.com today announced that Control-F1 was awarded the prestigious WebStar Service Awards at the annual SSPA SSPA Solid State Power Amplifier SSPA Service and Support Professionals Association SSPA Software Support Professionals Association SSPA Short Statured People of Australia Inc. SSPA Submicron Signal Processor Architecture San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. Summit, where professionals and industry experts of the Information Technology (IT) world met to discuss support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services operational issues. The annual WebStar Service Awards are presented to recognize SSPA Member Support Centers that excel and ultimately provide superior customer service to their online customers. The SSPA Advisory Board reviews, judges and selects the winners for the WebStar Awards. "Control-F1 delivers an impressive array of Web-based tools and services and does it in award winning fashion," said Bill Rose, SSPA founder/executive director. They are truly one of the best of the best." Control-F1 is an eSupport software company which designs, markets and hosts technical support delivery solutions for mission critical software vendors, technology value-added resellers A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution. , outsourced support providers and corporate help desks. Control-F1 was founded in 1999 to revolutionize rev·o·lu·tion·ize tr.v. rev·o·lu·tion·ized, rev·o·lu·tion·iz·ing, rev·o·lu·tion·iz·es 1. To bring about a radical change in: Television has revolutionized news coverage. 2. the way companies leverage the Web to deliver technical support. Control-F1 empowers companies with the ability to provide "live, assisted, Web-based" technical support anytime, anywhere. With this technology, companies can deliver a superior service experience while decreasing the cost of support. Clients can use Control-F1's flagship CF1Live Web site to brand, host and rent an assisted eSupport Portal. "We are very proud to be the recipient of this award," said Veer Gidwaney Veer Gidwaney (born 1979) is a Canadian entrepreneur. He is the co-founder and former Chief Executive Officer of Control-F1 Corporation, which was acquired by Computer Associates in 2006. He currently works for CA as vice president of sales strategy and execution. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Control-F1. "Our support department is a driver of competitive advantage and this award recognizes that fact. We use Control-F1 extensively to support our customers and we've proven that technical support through the Internet can be used to build a world-class support organization ... Just ask our customers." The WebStar Service Awards are one of the vehicles that companies can use to promote themselves. By prominently displaying the WebStar logo on corporate Web sites, customers can quickly identify which companies have met the criteria needed to be WebStar Service Award Winner. As a result, online consumers should get a high level of assurance as to the level of customer service they will receive if they choose to use customer support on that particular site. About Control F-1 Control-F1 (www.control-f1.com) is an award winning eSupport software company which designs, markets and hosts technical support delivery solutions for mission critical software vendors, technology value-added resellers, outsourced support providers and corporate helpdesks. Control-F1 empowers companies, regardless of size, with the ability to provide "live, assisted, web-based" technical support anytime, anywhere. With this technology, companies can deliver a superior service experience while decreasing the cost of support. Clients can use Control-F1's flagship CF1Live Web site to brand, host and rent an eSupport Portal. Control-F1 is a Best-in-Class winner of the 2000 Users Choice Awards. About Supportgate.com Supportgate.com builds Internet service communities. Through these "gates" you will find the individual organizations of Service Vendors Alliance, (SVA SVA School of Visual Arts SVA Severe (Thunderstorm) Advisory SVA Statens Veterinärmedicinska Anstalt (National Veterinary Institute, Sweden) SVA Shareholder Value Added ), Support Center Practices (SCP (1) (Service Control Point) A node in an SS7 telephone network that provides an interface to databases, which may reside within the SCP computer or in other computers. ) certification, Technical Support Professionals Society (TSPS TSPS Traffic Service Position System TSPS Targeting Set Power Supply (LANTIRN) TSPS Total Solution Prototype Service (EFTC) (SM)), Software Support Professionals Association (SSPA) and SSPA Europe. The Supportgate.com Web portal See portal. site is "home" for service professionals and executives and features many opportunities such as Peer2Peer Connection Rooms; Member Showcases; Member2Member Information Exchange; Expert Connections; SupportBooks.com; Online Training and an industry specific Career Center. It also contains Conference and Events Calendars; a Virtual Tradeshow; Industry News; Surveys; SupportWeek.com and a Vendor Directory. Supportgate.com is the home for the Software Technical Assistance Recognition (STAR) Awards; the WebStar Awards; Support SuperStars Awards; SCP Site Certification and SSPA Individual Certification. For recent news releases and other information, see our Internet home page at www.supportgate.com. |
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